New Posting - China Southern Airlines

Airport Operation Representative
China Southern Airlines - Vancouver, BC

Summary This is the best opportunity to join China Southern Airlines in the North America Region. We are a proud member of SkyTeam and operate the largest fleet, most developed route network in the world. Currently, the airline fleet is ranked the first in Asia and the fifth in the world. And we are the first airline in the world to operate both A380 and B787. Primary Responsibilities Interact directly with customers and team members to maintain a high level of customer service; Perform and coordinate functions related to passenger processing at counter, departure, and/or arrival; Coordinates activities of passenger reservations and ticketing, passenger services, ramp and cargo services, commissary services, and dispatching of aircraft to ensure operations meet company and government policies and regulations. Complete documentation required to clear aircraft upon arrival and/or departure; Assist passengers in case of misconnection/cancellations/delays; Accurately scopes out tasks and projects, sets goals, breaks down work into process steps, develops schedules and assigns resources; Comply with all security requirements; Follow direction given by Supervisor and Manager; assists in all areas as assigned; Requirement and Qualification: College graduate or above with good communication skills in both Chinese and English; Good communication & customer services skills; Skilled use of Microsoft Office software (Excel, Word, etc.); Self-motivated; Weekend/holiday shifts required; Ability to work independently on multiple assignments; Applicants must have legal permit to work in the Canada; For further information, or to apply, please click here