New Posting - Sunwing Travel

Sunwing Travel is currently recruiting a Crew Scheduling Supervisor Objective:  To strive for continuous improvement through efficiency and innovation. To provide the Crew Scheduling Team with daily guidance and coaching to ensure all documented processes and procedures are being followed.  The role will report to the Crew Scheduling Manager and will be located in Toronto, ON.  RESPONSIBILITIES:  - Ensure safety is the primary objective by adhering to the Sunwing safety policy and utilizing the appropriate safety reporting program in order to identify and communicate all known hazards and risks to the organization;  - Ensuring continual improvement through the periodic review of documented policies, processes, and procedures;  - Supervise and mentor Crew Schedulers;  - Train new schedulers on government rules and employee agreements;  - Train new schedulers in AIMS;  - Recurrent training for existing schedulers, i.e. EASA;  - Prepare the staff shift schedule ensuring adequate scheduling personnel coverage is provided;  - Handle issues and questions that the schedulers have including after hour queries;  - Deal with crew issues that fall outside of the schedulers range;  - Investigate and respond to union grievances as assigned by the Manager, Crew Scheduling;  - Long Term System Updates for the Current Roster period;  - Ensure any violations that may occur are cleared up and made legal in advance;  - Verify Duty Day Extensions are processed correctly;  - Other duties assigned by the Crew Scheduling Manager.  QUALIFICATIONS:  - 3+ years of airline operational experience preferred;  - 2+ years of leadership experience with a demonstrated ability to mentor and motivate team members using outstanding people skills;  - Expert knowledge of: Canadian Air Regulations (CARS) and European Aviation Safety Agency (EASA);  - Knowledge of AIMS Crew Scheduling Applications is an asset;  - Work well under pressure, perform and coordinate multiple tasks simultaneously;  - Post-secondary education is an asset;  - Strong internal customer focus;  - Excellent problem-solving skills; able to apply creative solutions having a positive impact on results;  - Recognized ability to work under pressure, handle stressful situations and maintain flexibility;  - Able to influence, convince and create mutually acceptable solutions in the context of conflicts;  - Must have, or have the ability to obtain passport.  ENVIRONMENT AND SCOPE:  - Fast paced, high stress, deadline oriented work environment.  - Works closely with Crew Planning Department  - Unpredictable schedule; may be required to work nights, weekends, and holidays.  - Volume varies seasonally.  - Able to work and share responsibilities within a team environment.  If you are interested in applying for this position please submit your application tohttps://recruiting.ultipro.ca/SUN5000/JobBoard/0fa080e3-253f-4f26-8ef3-c66fd201f0cb/OpportunityDetail?opportunityId=c5a3b93d-7579-43c3-ab03-27e215635f2d by March 27, 2017. We thank all that apply however only those who meet the qualifications will be contacted. At Sunwing our employees are the difference. We therefore encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability. Sunwing may provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process.