New Posting - Vancouver Airport Authority

Manager, Communications (Corporate Communications) - Marketing & Communications Department
Vancouver Airport Authority - Vancouver, BC

Vancouver International Airport (YVR) is made up of a team of diverse people who are working collaboratively to reach our goal of 25 million passengers by 2020. Safety is at the core of everything we do - we’re innovative, fun and we invest in our people. We are one of BC’s Top Employers for 11 years in a row with high engagement scores, an abundance of learning and development opportunities and a holistic approach to wellness. And we are looking for someone to join our team.

We are embarking on Flight Plan 2037 – a $5.6 billion development program that will see a period of unprecedented construction to support the year over year record passenger growth. YVR is committed to authentic and transparent community consultation and engagement. YVR was named Best Airport in North America for a record 8 years and protecting, promoting and enhancing the brand and reputation of YVR are at the core of the dynamic Marketing & Communications team.

We have a permanent, full-time opportunity for a Manager, Communications - Corporate Communications. Reporting to the Director, Marketing & Communications, the successful candidate will be responsible for all facets of corporate communications including Annual & Sustainability Reports, technical writing, speech and presentation development, coordinating proactive media relations across the department, construction communications and community engagement and consultation in line with achieving the organization’s strategic objectives.

Key responsibilities include: 

• Developing and executing Corporate Communications in line with Strategic Plan
• All facets of corporate reporting including Annual & Sustainability Report, regulatory advertisements and distribution
• Coordination of proactive media relations activities between the different areas within the Marketing & Communications department to ensure the most effective use of earned media including training spokespeople
• Departmental communications support by developing specific strategies to match each department’s goals and objectives
• Supporting major development initiatives and construction projects by designing and managing comprehensive and strategic community engagement and consultation programs
• Developing integrated communication strategies related to Flight Plan 2037 including the overarching story as well as stakeholder impacts, construction communications, board requirements and media opportunities
• Managing corporate speech writing and presentation development including identifying and planning opportunities for managers and executives to deliver annual Speakers Bureau speech around the province
• Providing crisis communications support in the event of a medium-to-large incident
• Participating in yearly business planning and budgeting process and managing budgets and project process through the year
• Effectively managing key agency relationships and corporate procurement processes
• Supporting team members and ensuring performance management processes are followed; this includes monitoring work efforts and performance, hiring, coaching, motivating and supporting developmental activities, conducting formal evaluations and applying appropriate discipline

Key qualifications include: 

• At least five years’ experience in (a) senior role(s) working with communications, community engagement or consultation, supplemented by a university degree in Communications or a related field; or an equivalent combination of training and experience
• At least five years of recent management experience
• Exceptional writing – including technical writing, grammar and editing skills
• Demonstrated knowledge of local media landscape with proven media relations skills
• Accreditation in Public Participation (IAP2) an asset
• Strong collaboration skills as participant in complex cross department projects
• Proven critical thinking and decision making skills as the scope is broad and the potential for major impact to reputation is extensive
• Team player with well-developed interpersonal skills and proven experience managing and coaching teams for high performance
• Ability to manage large projects and meet deadlines in a fast-paced work environment
• Crisis and issues management experience an asset

This position is open to Airport Authority employees and external candidates. Previous job performance will be taken into consideration for all internal candidates that apply for this position.

As part of our recruitment process, short-listed candidates will be required to take part in a management assessment process.

Vancouver Airport Authority welcomes applications from all qualified candidates, including women, Aboriginal peoples, persons with disabilities and members of visible minorities. We are happy to provide reasonable accommodations throughout the selection process and while working at YVR. If you require support applying online because you are a person with a disability, please contact us at 604-303-3152 or careers@yvr.ca. We welcome the opportunity to discuss accommodation of your disability and ensure fairness in our hiring process.