New Posting - Air Canada

Special Assistance Manager - Toronto
Air Canada  

 - Toronto, ON

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Responsible to the Manager, Emergency Response for the management of the Special Assistance Team and the maintenance of humanitarian and Special Assistance Team procedures and training.  Responsible for managing the Special Assistance Team and humanitarian response to an aircraft accident or incident Develop and maintain Special Assistance training programs Develop, monitor and conduct Special Assistance Team training Responsible for the Special Assistance Team recruitment, processes and policies Maintain and assess the Emergency Response notification process and provide recommendations to the Manager, Emergency Response Responsible for aircraft accident and incident telephonic response procedures, including exercises Maintain databases for active and retired Special Assistance Team members including a record of training that has been received Develop and maintain the policies and procedures for reconciling the passenger manifest Participate in industry, regulatory and/or government agencies in establishing humanitarian response policies and recommended practices that meet regulatory and IOSA requirements Develop and maintain the policies and procedures for the Special Assistance Team Provide on-site assistant for the management of an aircraft accident or incident that results in the activation of the emergency response plan or requires intervention by the Special Assistance team. Qualifications University degree in arts or sciences and courses in Emergency Planning preferred. Background in humanitarian response would be an asset. Previous management experience in Emergency Response and experience in Special Assistance. Experience participating in and working with international forms (working groups, task forces, committees et) would be an asset. LINGUISTIC REQUIREMENTS  Based on equal qualifications, preference will be given to bilingual candidates. At Air Canada, we want to fly higher when it comes to employment equity. We, therefore, encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.