Baggage/Airline Coordinator – Baggage Operations Department
Vancouver Airport Authority
- Vancouver, BC
YVR is made up of a team of diverse people who are working collaboratively to reach our goal of 25 million passengers by 2020! Safety is at the core of everything we do; we’re innovative, fun, and we invest in our people. We’re a BC Top Employer for 11 years standing, with high engagement scores, an abundance of learning and development opportunities, and a holistic approach to wellness! And we’re looking for someone to join our team.
We have an opportunity for a permanent, full-time Baggage/Airline Coordinator in the Baggage Operations Department. Reporting to the Manager, Baggage Operations; the successful candidate will be responsible for ensuring the successful operations of the baggage systems and facilities. This person, who will work with key stakeholders and liaise with service providers, will look at the broad spectrum, from conceptual design to testing of all elements of the baggage product, providing the subject matter expertise to ensure operational and business requirements are considered.
Key responsibilities include:
- Creating and planning contingency operations for failures of assets, systems and processes
- Auditing system performance, KPI and SLA on an ongoing basis
- Coordinating and facilitating baggage assets and systems utilization for optimum efficiency
- Reviewing and following up on incidents, accidents and operating irregularities
- Providing subject matter expertise on multiple projects
- Develop and document procedures for operational use of assets
- Ensuring the baggage safety and security management processes and procedures are documented
Key qualifications include:
- Post-secondary schooling, including trades apprenticeships, or an equivalent combination of training and experience
- Demonstrated experience working with airport baggage systems with a strong understanding of baggage systems, baggage operations and bag hall facility management
- Good understanding of electrical and mechanical systems
- Ability to lead, direct and coordinate activities in a safety critical, time sensitive work environment
- Strong conflict resolution, critical thinking, decision making and multitasking skills
- Proven communication skills, especially report writing, documentation, meeting facilitation and presentation
- Must possess a valid BC driver’s license
This position is open to both Vancouver Airport Authority employees and external candidates. Previous job performance will be taken into consideration for all internal candidates that apply for this position.
Vancouver Airport Authority welcomes applications from all qualified candidates, including women, Aboriginal peoples, persons with disabilities and members of visible minorities. We are happy to provide reasonable accommodations throughout the selection process and while working at YVR. If you require support applying online because you are a person with a disability, please contact us at 604-303-3152 or careers@yvr.ca . We welcome the opportunity to discuss accommodation of your disability and ensure fairness in our hiring process. |
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