Purpose of Position: To provide Support Services to the airport as it relates to the day to day operation to ensure the highest level of customer service is provided.
Key Responsibilities:
- Maintain radio communication with flight crews.
- Receive and relay data from flight crews, ramp, sales, commissary and maintenance personnel.
- Plot gate assignments on Gate Management System and enter into ACFIDS on a daily basis in accordance with gating restrictions to provide safe movement of aircraft, personnel and passengers.
- Monitor all forecasts and routing changes, forecast all changes in arrival/departure times, advise appropriate personnel and update FIDS/FMIS screens.
- Code and enter delay info into communicator.
- Assist in other related duties as instructed by shift manager/supervisor.
- Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
- Other related duties as assigned.
It should be noted that this position involves shift work and prolonged sitting (the position in Calgary also involves all outdoor weather working conditions).
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