New Posting - North Cariboo Air

NEW Ramp Lead
North Cariboo Air  

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Full-time, Part-time

North Cariboo Air is looking for an experienced, skilled and enthusiastic Ramp Lead for our Edmonton Base. Working with the Base Manager & Base Engineer, the Lead will monitor aircraft servicing activities and provide direction to ground personnel. • Supervise the ramp/grooming departments and personnel, provide direction and task assignment as dictated by Base Manager and operational requirements • Ensure employees are adhering to the policies and procedures outlined in ramp and customer service manuals • Assist Ramp Attendants with passenger handling functions and provide passengers with customer service support when Customer Service Agents are unavailable • Organize effective operational use of ramp space to avoid delays and aircraft conflicts; coordinate with other carriers on aircraft movements and logistics as required • Ensure effective communication between Ramp Personnel and Flight Crew, liaise accordingly to ensure smooth and safe transition of passengers, baggage and general logistics • Monitor and assist with organizing and stocking of company commissary • Oversee loading and unloading of cargo onto aircraft ; mitigate issues as required • Working with Manager, Airports , ensure policies and procedures are in place and evaluated as required, assist with audits, employee training initiatives and creating procedural manuals • Evaluate staffing levels to ensure they align with operational requirements, safety standards and client service agreements , advise management on manpower issues and assist with recruitment and onboarding • Assist with facility and hangar maintenance attending to general upkeep and basic landscaping requirements • Working with Manager, Airports and Base Management oversee the Ground Service Equipment (GSE) program, ensuring inspections are complete and equipment is operational; coordinate repairs and respective documentation logs as required • Ensure Ramp Attendants are performing daily vehicle and equipment inspections • Working with Base Management, assist with facilitating any terms set out in third party lease agreements associated with hangar space, cleanliness and/or aircraft movement • Ensure projects assigned to the department are carried out and completed on time • Actively support the company Safety Management System and represent YEG on the safety committee, participate in the program and ensuring all responsibilities are maintained as outlined in the SMS manual • Participate in a wide variety of special projects and any other duties as assigned Additional Details • Schedule will vary based on charters and operational requirements • Travel to other bases as required to assist with training and special projects Special Requirements Experience & Qualifications • Minimum Grade 12 education with relevant experience • 1+ year’s supervisory experience in a related field • 3+ year’s aviation experience • Valid driver’s license, in good standing • Ability to obtain an Airport restricted Area Pass • Excellent communication (verbal and written), interpersonal and organizational skills • Occasional lifting of over 50lbs For further information, or to apply, please click here