Tuesday, April 10, 2018

New Posting - G4S

Screening Officer (Kelowna International Airport)G4S  - Kelowna, BC
Job Introduction 
Reporting to the Service Delivery Manager, the Screening Officer is responsible for ensuring that the traveling public, their personal belongings, and the carry-on baggage and items they have with them are screened before they enter the sterile area of the airport. This will be accomplished by using metal detection equipment, X-ray equipment, and explosive detection equipment, as well as physical search techniques to search baggage, items and personal belongings. As this is a unionized environment, shift assignments are bid by seniority and can be any day of the week (including Saturday, Sunday, and holidays) and starting and ending at any time during the day. 

Main Responsibilities 
Responsibilities include, but not limited to:
  • Work as a productive team member and support and promote a positive work environment 
  • Communicate clearly and effectively 
  • Manage conflict 
  • Provide excellent customer service and promote teamwork 
  • Respond to alarms on EDT, X-ray and other equipment 
  • Become knowledgeable and conversant with emergency and contingency procedures 
  • Become knowledgeable and conversant with SOP’s and COP’s and CATSA Directives 
  • Establish and maintain effective communications with passengers and team members; 
  • Liaise with industry officials and regulatory authorities as applicable (e.g. Transport Canada, CATSA, RCMP, Airport Authority etc). 
  • Ensure uniform compliancy 
  • Ensure that all professional certifications, clearances, RAIC’s are current 
  • Other duties as required 

The Ideal Candidate 
  • Ability to work all shifts with emphasis on overnight shifts 
  • Bilingualism in French and English is considered an asset 
  • Must be able to obtain a Transport Canada Security Clearance 
Physical requirements include but are not limited to:
  • standing for long periods of time 
  • lifting/pushing/pulling luggage and/or other items 
  • bending, stooping, kneeling 
  • performing surface lifts 
Ability to mentally focus and concentrate for a prolonged periods of time. 
Completion of High School; Some college/CEGEP/vocational is an asset 
Successfully complete all CATSA assessments including SOF and OJT programs. 
Must be able to obtain a valid medical certificate 
Proactive team member with excellent problem solving skills 
Ability to prioritize, multi-task and work under pressure in a dynamic environment 
Proven ability to take accountability for personal actions and decisions 
Excellent communication, both oral and written, customer service and conflict resolution skills 
Ability to demonstrate a high level of professionalism, tact and diplomacy 
Strong interpersonal and relationship building skills 
Ability to think logically and analyze information 
Computer skills an asset 
Knowledge of CATSA Organization, CATSA SOP’s, local COPs, Transport Canada Regulations as they pertain to screening and the Aeronautics Act an asset 

About The Company 
G4S is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons. 
for further information, or to apply, please click here

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