New Posting - GardaWorld

Checkpoint Manager, (Temporary) x 2

GardaWorld – Edmonton International Airport

Come build your career at GardaWorld!

GardaWorld is the largest provider of aviation services for the Canadian Air Transport Security Authority (CATSA), offering screening services in 28 airports across Canada.

We are currently recruiting two Checkpoint Managers for Edmonton International Airport, on a temporary 6 month basis but with the potential to become a permanent appointment.  Selected candidates may be kept in a candidate pool for future opportunities.

Our Checkpoint Managers undergo specialized training, both in class and on-the-job, in order to acquire the knowledge required for screening operations and aviation security. It is not essential that you have previous security experience, training or licenses.

As a Checkpoint Manager, you are responsible to ensure the smooth delivery of airport screening operations according to the service requirements set by our client, CATSA. Through effective leadership and management skills, you guide Screening Officers in providing the best screening experience to passengers while maintaining full procedural compliance.

You are an entrepreneur that is adept with working within guidelines. You are proactive and you have an operational acumen to foresee needs and react accordingly. You have a fundamental understanding of how to lead and motivate an effective work culture. You lead by example and have earned the respect of your team.

Responsibilities

·         Demonstrate consistent application of strong leadership through the fostering and development of teams contributing to a structured, well managed and effective operation

·         Provides First in Class service through effective and efficient screening operations

·         Ensures checkpoint operations are in compliance with service level requirements and GardaWorld procedures, policies and programs

·         Guide Screening Officers through Standard Operating Procedure decision making and procedures

·         Addresses non-routine screening situations as they arise and acts as the point of escalation for: handling complaints, unruly passengers, special requests, explosive detection trace alarms, non-permitted items, dangerous goods, VIPs, etc.

·         Manages incidents at the checkpoint as they arise, and implements contingency and emergency procedures to maintain integrity of operations and reconcile incidents

·         Monitors checkpoint performance and actively determines shift assignments and staff deployments.

·         Develops an effective day-to-day, transactional working relationship with CATSA, the airport authority, union and airlines to effectively balance and meet their requirements

·         Ambassador for a progressive work environment and a positive travel experience for passengers

Compensation

·         Competitive total compensation package

·         Participation in our Performance Incentive Program

·         Immediate professional and personal growth opportunities

For further information and to apply please visit garda.com/careers