New Posting - Swoop

Regional Manager, Airport Operations - Swoop - Calgary, AB

Life at Swoop. When you work for Swoop, you’re a part of an entrepreneurial startup where nimble, bold, collaborative and digitally-focused are just a few of the words we use to summarize how we roll. Swoop is a wholly owned subsidiary of the WestJet Group (TSX: WJA) but make no mistake, we march to the beat of our own drum. At Swoop, our day-to-day operations are vastly different and deliberately separate, but carefully aligned to complement the big picture strategy of the group. Posting Open Date: 07/17/2018 Posting Close Date: 07/31/2018 (Please note the posting will close at 11:59pm) Swoop has flown in to the Canadian travel market to provide the country with a no-frills, lower-fare air travel option that will get more Canadians travelling. Swoop has the unique position of being the only ultra-low-fare carrier in Canada with a strong balance sheet, a modern fleet of Boeing 737-800 aircraft and a management team with deep knowledge of the aviation market. The Short and Simple… Reporting to the Senior Leader, Airport Operations, the Regional Manager (RM) provides direction and leadership to Swoop’s contracted ground service providers in their respective regions by cascading the strategic and operational plans to their respective stations and assists the ground service providers in creating and executing the plan locally. With safety always at the forefront, the RM will drive operational performance and aggressively manage costs within their control. If running a tight ship so things never skip a beat is your knack then we’d would love to hear from you! Key Responsibilities: Responsible for meeting region's key performance indicators (SPOT, baggage and cost) Manage the day-to-day relationship with third parties i.e. Ground Handling Agreement (SGHA) and SLA Ensure that region is prepared for the flight schedule and that resources and tools are in place to meet the needs of our operation (manpower & equipment) Create, implement, and manage peak readiness plans for stations within region Ensure compliance with company security and regulatory programs Conduct frequent on-site audits that identify opportunities to improve operational performance and safety Ensure cost targets are met or exceeded by constantly working with contracted handlers to find staffing efficiencies in stations within region Complete and implement corrective action plans for stations within region, including incidents and hazard reports/investigations and audit findings Develop operational plans, procedures and recovery for stations within region Maintain working knowledge of specific station operations (check in, gates, baggage, ground ops, etc.) Professional Experience/Skills: Minimum 5 years airport operations experience Minimum 3 years managing airline ramp/ground operations with demonstrated operational excellence Minimum 3 years formal leadership and coaching experience with a demonstrated ability to mentor and motivate Significant travel is required, can spend up to 50% of their time away from the Head Office The Regional Manager is required to work a varying schedule that supports the operation which includes participating in an after-hours and weekend on-call rotation Demonstrated expertise in winter and ground icing operations Demonstrated ability to lead significant innovation/change from inception through to successful implementation Demonstrated experience developing airports above and below wing resource plans and budgets Strong communication skills - written and oral Strong time management and organizational skills Intermediate skills in MS Office applications PowerPoint, Word, Excel and Outlook Proven track record of maintaining confidentiality and managing large sums Education/Qualifications: Recognized Diploma from a College or Technical School What about the Benjamin’s? At Swoop, we’re committed to offering a fair and competitive total compensation package that starts with a solid base salary, and complemented by perks like performance based profit sharing, a company-matched share purchase plan, flexible group benefits and of course, flight privileges. We celebrate differences and diversity. Swoop is an equal-opportunity employer, and our workplace culture is one where diversity and differences are embraced, appreciated and celebrated. We do not discriminate based upon race, religion, colour, national or ethnic origin, sex, sexual orientation, gender, gender identity, gender expressions, transgender status, marital or family status, disability, age or convictions for which a pardon has been granted. For further information or to apply, please click here