Friday, August 3, 2018

New Posting - Calgary Airport Authority

Calgary Airport Authority: Communications Specialist

Closing Date: August 6, 2018
Positions Available:1
Salary: Authority Band 8 ($71,656 - $74,521 - $77,501 - $80,601)
Term Length: 2 Years


THE TEAM
If you’re looking for a company where you can do your best work while improving the travel experience for millions of people each year, we might be a match for you. Collectively we oversee the development of internal and external communications strategies that support our annual business plans. We’re driven by research, motivated by action, and take pride in developing head-turning outcomes for our various business partners. We need an accomplished communicator to join us as we support a number of strategic initiatives aimed at elevating experiences at YYC. 

WHAT YOU WILL DO
You have one job – to make the important interesting. Reporting to the Director of Communications you will cut through noise by developing and executing communications plans while navigating a dynamic environment where roles and the work are actively evolving. While modeling and inspiring customer-centric behaviours you will act as business partner by providing insights and counsel on various stakeholder communication preferences and needs. As a specialist in communications you will plan, execute and measure programs designed to inform and engage various audience groups with a specific focus on leader communications. You are comfortable influencing change using communications best practices, connecting the dots across a changing organization and various strategic initiatives, while synthesizing large amounts of information into compelling stories. 

This position requires strategic thinking, project management, and strong writing, editing and presentation skills.

• Partner with senior leaders and assigned internal clients to understand their unique business and communications needs.
• Ideate and create plans for a variety of audiences and across platforms designed to both inform and engage.
• Develop customized suite of leader communications with a focus on equipping and coaching.
• Responsible for creating compelling content, narratives and key messages suited for the intended audience.
• Work collaboratively as part of a team and across communications functions to leverage and coordinate various activities while leading portions of work and supporting others.
• Support the planning, coordination and execution of events as needed.
• Track outcomes and ensure continuous improvement through the development of SMART goals and project-appropriate measurement mechanisms.
• Ensure high quality standards and precise attention to voice, tone, and style that reflects YYC’s brand and culture.
• Research and keep current on new and emerging communications practices, tools and standards, adding to the team’s collective abilities and continuously evolving our offering.
• Provide communications support as part of crisis and emergency response situations. 

WHAT YOU BRING
• Post-secondary education in Communications, Public Relations or Journalism.
• Client-centric and guest experience mindset that drives decision making.
• In-depth technical knowledge of communication best practices and understanding of change management principles.
• 5+ years of experience implementing enterprise-wide communications plans using traditional, new and emerging communications tools.
• Proven experience in building business partner relationships with multiple internal and external stakeholders.
• Outcome-oriented mindset with comprehensive understanding of the elements of storytelling on both digital and print platforms.
• Proactive work ethic with the ability to work under pressure in a fast-paced environment.
• Exceptional writing and editing skills and ability to repurpose content to suit a variety of media. French is an asset.
• Aptitude for continuous learning.
• Strategic thinking, project management and strong editorial skills.
• Must be able to obtain and maintain a Restricted Area Identification Card (RAIC)

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