G4S - Screening Officer
Job Introduction
Reporting to the Regional Service Delivery Manager, the Screening
Officer is responsible for ensuring that the traveling public, their personal
belongings, and the carry-on baggage and items they have with them are screened
before they enter the sterile area of the airport. This will be accomplished by
using metal detection equipment, X-ray equipment, and explosive detection
equipment, as well as physical search techniques to search baggage, items and
personal belongings. As this is a unionized environment, shift assignments are
bid by seniority and can be any day of the week (including Saturday, Sunday,
and holidays) and starting and ending at any time during the day.
Main Responsibilities, include, but not limited to
·
Work as a productive team member and support and
promote a positive work environment
·
Communicate clearly and effectively
·
Manage conflict
·
Provide excellent customer service and promote
teamwork
·
Respond to alarms on EDT, X-ray and other
equipment
·
Become knowledgeable and conversant with
emergency and contingency procedures
·
Become knowledgeable and conversant with SOP’s
and COP’s and CATSA Directives
·
Establish and maintain effective communications
with passengers and team members;
·
Liaise with industry officials and regulatory
authorities as applicable (e.g. Transport Canada, CATSA, RCMP, Airport
Authority etc).
·
Ensure uniform compliance
·
Ensure that all professional certifications,
clearances, RAIC’s are current
·
Other duties as required
The Ideal Candidate
·
Ability to work all shifts with emphasis on
overnight shifts
·
Bilingualism in French and English is considered
an asset
·
Must be able to obtain a Transport Canada
Security Clearance
·
Physical requirements include but are not
limited to:
·
standing for long periods of time
·
lifting/pushing/pulling luggage and/or other
items
·
bending, stooping, kneeling
·
performing surface lifts
·
Ability to mentally focus and concentrate for a
prolonged periods of time.
·
Completion of High School; Some
college/CEGEP/vocational is an asset
·
Successfully complete all CATSA assessments
including SOF and OJT programs.
·
Must be able to obtain a valid medical
certificate
·
Proactive team member with excellent problem
solving skills
·
Ability to prioritize, multi-task and work under
pressure in a dynamic environment
·
Proven ability to take accountability for
personal actions and decisions
·
Excellent communication, both oral and written,
customer service and conflict resolution skills
·
Ability to demonstrate a high level of
professionalism, tact and diplomacy
·
Strong interpersonal and relationship building
skills
·
Ability to think logically and analyze
information
·
Computer skills an asset
·
Knowledge of CATSA Organization, CATSA SOP’s,
local COPs, Transport Canada Regulations as they pertain to screening and the Aeronautics
Act an asset
About The Company
G4S is an inclusive and equitable employer, encouraging applications
from qualified women and men including persons with disabilities, members of
visible minorities, and Aboriginal persons.
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