New Posting - Alkan Air

Alkan Air - Dispatcher Wanted

Alkan Air Ltd

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Whitehorse, YT

REPORTS TO: DISPATCH LEAD

PURPOSE OF POSITION/MISSION STATEMENT:

As part of the Alkan Air team, the Flight Dispatcher will be expected to deal effectively in a fast pace, time critical environment while ensuring a professional manner at all times. This role will mainly, but not inclusively, consist of organizing, coordinating and dispatching of our aircraft.

QUALIFICATIONS:

Personal Characteristics:

• Dresses appropriately and keeps a well groomed appearance.
• Arrives to work in a timely manner and is dependable.
• Is able to work well, stay focused and multitask in a very busy/noisy environment with staff/clients coming and going.
• Strong organizational and decision making skills and the ability to communicate effectively.
• Ability to work a variety of shifts to support our 24/7 operation.
• Customer service orientated with a strong commitment to providing excellent service.
• Requests vacation/personal time off in a timely manner.
• Adapts to changing conditions and shows a willingness to help others in various departments.

Job-Specific Duties/Qualifications:

• Computer literate, knowledge of Microsoft programs such as Word and Excel.
• Maintain effective communication between all Operations departments/staff/Managers and other areas to minimize flight delays and daily flight schedule integrity.
• Answer phones and email providing clients with exceptional customer service.
• File required documents for international charters.
• Prepares quotes for private charters.
• Follow all procedures and policies that will enhance and maintain the Safety Management System and its efficiency.
• Initiate emergency response procedures as required by Alkan Air’s Emergency Response system.
• Address customer inquiries by telephone, email and walk-ins.
• Any other related duties as assigned by Management.
• Maintains Whiteboard and knows whereabouts of all aircraft
• Dispatches Medevac flights and keeps medevac pilot schedule up-to-date and accurate.

MINIMUM PERFORMANCE STANDARDS/ACCOUNTABILITY:

This job description provides an overview of your specific job duties, but it is not possible to be all inclusive. You may be asked from time to time to perform functions not stated or not directly related to your position and will be expected to willingly cooperate.

This job description is considered an outlining management tool and is subject to change at any time.

Job Type: Full-time

Salary: $37,440.00 to $43,680.00 /year

For further information or to apply, please click here