New Posting - WestJet

Instructional Designer II

WestJet

The Airports Instructional Design team is looking for an Instructional Designer. The successful candidate will be responsible for overseeing the airports curriculum strategy, design, development and program management of WestJets global airports training programs, ensuring they meet guest experience, operational and regulatory requirements.

Position Outcomes:

• Design & implement learning strategies that inspire our airport teams to deliver remarkable guest experiences.
• Design a learning eco-system which drives performance, engagement, and change adoption
• Analyze learning needs, determining project goals, learning objectives, and performance measurements by collaborating with subject matter experts and project managers.
• Drive the end-to-end curriculum development process.
• Design and develop learning content using instructional design best practices in a variety of methods including eLearning, instructor-led, digital media, social and community driven learning.
• Tracking and evaluating effectiveness of launched curricula / programs delivered by creating & administering evaluation processes both prior to and after training engagements.
• Ensuring quality control of instructional design and content.
• Administering pilots to evaluate and revise training materials.
• Managing and coordinating a means of reporting return on learning and return on investment

• Research and keep abreast of evolving instructional design standards and innovations in the industry.
  
  Qualifications:

• Outcomes focused with experience in owning the learning agenda for one or more business units
• Previous experience in the modernization of an organizations learning service delivery is an asset.
• Employee and leadership development experience is an asset
• Previous instructional design experience in a corporate environment.
• Strong relationship- building skills with experience working in a consultative and collaborative manner with business stakeholders and other cross functional teams.
• Post-secondary degree or diploma in adult learning, education or instructional design is an asset and/ or a combination of education and airline inflight experience will be considered.

• Intermediate skill level in Articulate 360 (Storyline), InDesign, PowerPoint, and Microsoft Word.
  

WestJet is Canada's most preferred airline, operating over one hundred aircraft to destinations in North America, Central America, the Caribbean and Europe. We are recognized as a Top Employer in Canada and our more than 10,000 employees work hard to ensure we maintain our position as one of Canada's most respected corporate cultures. With the launch of WestJet Encore, we will continue our steady growth by offering flights and jobs to more cities in Canada.

We would like to thank all applicants in advance for their interest in WestJet. We believe in enriching the lives of everyone in WestJet's world and encourage applications from all qualified individuals. Our ongoing efforts toward evolving total diversity will continue to be the way we do business every day. As owners, we believe in celebrating everyone’s unique skills, perspectives and experiences. WestJet is committed to inclusiveness, equity and accessibility. We encourage all qualified candidates to apply.

If you inspire greater creativity and innovation towards reaching new altitudes and meet the qualifications for the position in which you are interested, we welcome you to complete an online application. WestJet is a great place to land - powered by Talent and Growth.

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will utilize safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All role that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

For further information, or to apply, please click here