New Posting - Boundary Bay Air Services

Boundary Bay Air Services is currently recruiting a Part-time Customer Service Representative.  Posting closes July 06, 2012

Job Description:
The Customer Service Representative (CSR) reports directly to the FBO Coordinator and attends to all incoming phone calls, customer service requests, issuance of PPRs, and concierge services. Other duties that the CSR may be responsible for are as follows:
� Greeting flight crews and passengers on arrival.
� Data entry.
� Word processing.
� Dispatching fuel trucks to aircraft.
� Assisting customers with travel plans.
� Responding to e-mail inquiries.
� Filing.
� Directing incoming mail.

The CSR ideally should possess the following Qualifications and Attributes:
� Excellent computer skills. A good working knowledge of MS Word, Excel, Power Point and Outlook is essential.
� A general understanding of aviation terminology.
� A positive, pleasant phone manner.
� A strong focus on customer service.
� The ability to think creatively and solve problems.
� A Restricted Radio Operators Certificate

This position will require the chosen individual to work weekends.  Salary:$12.50, Negotiable

Contact
Lyle Soetaert
Boundary Bay Air Services
7800 Alpha Way
Delta, British Columbia
Send resume via emai to: info@alpha-aviation.ca