Tofino Air is urgently
in need of several Customer Service Agents. The Customer Service positions currently rotate through a 10 hour shift of 4 days on, and 4 off. The duties include:
- Greet passengers,
- Check passengers and baggage in,
- Collect for their tickets,
- Dispatch
the flight (make the flight plan, record take off and landing times, communicate with pilots via radio)- Take reservations over the phone
- Monitor online reservation system
- Sell (pitching involved, a bit of sales experience would go a long way) and dispatch scenic flights
- Other office duties such as cash out, inventory, etc.
- Trouble shooting problems (passenger scheduling, aircraft slating, weather considerations, going the extra mile in certain circumstances, etc)
Attention to detail, listening, and
patience are good attributes. Communication and Customer service are good
skills. Reliability is a must!
This is a very dynamic position that will provide a wide range of experience in a close working environment with pilots and customers. Our facebook page is a good way to get an idea of what kind of company we are. It's lots of fun to work here!
Interested graduates of the Airport Operations Diploma Program or the Airline and Flight Operations program are invited to Contackt Markianna.
No comments:
Post a Comment