New Posting - Calgary Airport Authority

Job Title:                           Manager, Ground Transportation
Job Classification:         Term
Closing Date:                   04/18/2013
Pay Rate:                           $71,290 - $74,141 - $77,109 - $80,193

The Calgary Airport Authority is a not-for-profit non share capital corporation, responsible for the management, maintenance, operation and development of the Calgary International Airport and Springbank Airport under long-term leases from the Government of Canada

The Role

Reporting to the General Manager, Ground Transportation and Parking, the successful candidate will manage and administer all ground transportation services, facilities and operations. Specific responsibilities will include:

• Manage the taxi and sedan vehicle operations and activities through contract development, execution and administration, liaising with the City of Calgary Taxi Livery Service on taxi standards. Monitor and enforce all sedan and taxi policies set forth in their contractual agreement.
• Manage all curbside operations by directing contracted curbside staff, studying and developing best practice curbside management, coordinating daily with customer groups and service providers to ensure operational integrity. Address curbside day to day operational issues.
• Manage the operation of all commercial vehicle lots by directing contracted staff, developing operational procedures, implementing, and monitoring and auditing revenue collection procedures.
• Participate in the development and planning of all future ground transportation facilities required for the new International Facility.
• Act as liaison with construction contractors with relation to IFP perhipal projects, as it relates to Ground Transportation such as road closures, operations planning, detour signage
• Develop and implement strategies to promote ground transportation operations.
• Act as back-up relief for the Parking Manager.

Basic Requirements

• Strong knowledge of airport operations, specifically as it relates to ground transportation and parking.
• Previous experience in managing ground transportation and/or commercial vehicle operations, bus, shuttle, taxi, etc.
• Experience in contract management.
• Excellent oral and written communications, with experience in writing Request for Proposals (RFP’s), reports, and standard operating procedures.
• Proven creativity in meeting customer service needs by developing and implementing new services and solutions
• Class 5 driver’s license
• Proficient in Microsoft Office suite of programs, including: Word, Excel and PowerPoint
• Experience in interpreting and developing commercial vehicle license agreements.

Additional Requirements

• Analytical skill set, self-motivated and desire to take ownership of area of responsibility
• Organizational skills and the ability to multi-task in a very diverse environment
• Ability to work in a team environment and communicate with a variety of stakeholders
• Note: This position includes compensated non-business hours “On Call” support duties

How to Apply

EMail:  resumes@yyc.com

Mail:      Human Resources

The Calgary Airport Authority
2000 Airport Road NE
Calgary, Alberta T2E 6W5