New Posting - Sky Service

Sky Service is currently recruiting a Customer Service Representative in Calgary. JOB RESPONSIBILITIES: • Provide high standards service to customers in accordance with the Skyservice philosophy, ensure efficient and courteous arrivals and departures of customers; • Ensure communication and coordination between customers, line service crew and staff; • Coordinate fueling, catering, car rental, hotel booking and reservations; • Maintain, monitor and update the Aircraft Entry Log and advise Line Service Crew accordingly; • Answer the general number phone lines and forward the calls to the appropriate person; • Any other duties as assigned by management. QUALIFICATIONS AND SKILLS REQUIRED: • Two years experience in a customer service environment; • Ability to deliver service that is courteous, discreet, efficient, professional; • Proactive, sees and understand the customers’ needs; • Strong organizational skills, resourceful; • Ability to work under pressure; • Ability to provide positive attitude while working in a group; • Working knowledge of Microsoft Office Products • Available to work on different shifts, including weekends and statutory holidays. HOW TO APPLY: If you are interested in this position and feel you meet the qualifications, please email your resume to Jennifer_flewelling@skyservice.com. You must clearly identify the position that you are applying for (eg: Customer Service Representative – YYC)