New Posting - Skyservice

SkyService is currently recruiting  Customer Service Agent for the Calgary Airport

JOB RESPONSIBILITIES:

• Provide high standards service to customers in accordance with the Skyservice philosophy, ensure efficient and courteous arrivals and departures of
customers;
• Ensure communication and coordination between customers, line service crew and staff;
• Coordinate fueling, catering, car rental, hotel booking and reservations;
• Maintain, monitor and update the Aircraft Entry Log and advise Line Service Crew accordingly;
• Answer the general number phone lines and forward the calls to the appropriate person;
• Any other duties as assigned by management.

QUALIFICATIONS AND SKILLS REQUIRED:

• Two years experience in a customer service environment;
• Ability to deliver service that is courteous, discreet, efficient, professional;
• Proactive, sees and understand the customers’ needs;
• Strong organizational skills, resourceful;
• Ability to work under pressure;
• Ability to provide positive attitude while working in a group;
• Working knowledge of Microsoft Office Products
• Available to work on different shifts, including weekends and statutory holidays.

HOW TO APPLY:

If you are interested in this position and feel you meet the qualifications, please email your resume to Jennifer_flewelling@skyservice.com.
You must clearly identify the position that you are applying for (eg: Customer Service Representative – YYC)