Skyservice Business Aviation Services provides a full range of services from its modern Fixed Base Operation (FBO) facilities in Montreal, Toronto and Calgary. These bases offers full line service and complete aircraft maintenance and support for today’s most popular business aircraft. The personal and friendly service and technical expertise have earned Skyservice industry recognition as Canada’s top FBO. Skyservice has the people, services, and infrastructure to offer corporate and private clients all levels of aircraft management from complete turnkey operations to specific support services for a single airplane or fleet.
People and values are the inseparable assets that drive our dedication to Quality, Safety, Respect, Commitment and Efficiency. These are the core values that guide us every day and help build our reputation as leaders in aviation services.
We are looking for individuals who possess a strong drive for results and a passion for understanding and meeting the needs of our customers in a safety focused environment. If you want to challenge your technical expertise then this is the right team for you!
We currently have an opening for a regular, full-time Flight Dispatcher for our YUL location.
Shift: 4 days on/4 days off rotation - Day / Night / Weekends and Holidays
SUMMARY OF RESPONSIBILITIES:
-Monitor the progress of all company flights and provide operational information as may be required to all flights operated by the company;
-Prepare (dispatch) and ensure flight follow-ups as per established company SOPs;
-Communicate with Crew Scheduler, Maintenance, Medical and Sales departments, and management before, during and upon completion of all missions;
-Address Customer inquiries by telephone;
-Pre-alert flight planning agencies (when required), customs and immigration offices, handling agencies and fixed base operators of confirmed flight assignments;
-Assign crews to missions in accordance with existing procedures and priorities;
-Monitor and ensure that regulations and policies regarding crew duty times and crew rest are respected;
-Monitor airport conditions, NOTAMS and current air traffic control situations on behalf of flight crew members and provide meteorological data, without analysis or interpretation;
-Convey to the pilot-in-command the necessary information to ensure the safe conduct of the flight;
-Initiate emergency response procedures as required by the company Emergency Response Manual;
-Perform all other duties as assigned by the Manager of the Operations Coordination Centre.
QUALIFICATIONS AND SKILLS REQUIRED:
-Minimum of experience in a Flight Dispatch environment;
-Be fully knowledgeable in the area of alerting procedures;
-Have succeeded Transport Canada dispatcher generic exams (operation and meteorology) is an asset;
-Possess the radio operator certificate;
-Knowledge on how to read weather information;
-Ability to work unsupervised, to take initiative, to make decisions, and work in a dynamic aviation environment;
-Team player with strong interpersonal, communication and organizational skills;
-Work well under pressure and possess good judgment;
-Work well directly with customers, with a strong commitment to providing the best customer service in the industry;
-Computer literate, proficient with Microsoft software tools (Word/Excel/Outlook);
-Fluent in French and English.
EDUCATION:
-High School Diploma
-Professional Degree completed from the Charlesbourg Training Centre in Flight dispatch, is an asset
If you are ready to apply your skills with a successful and growing organization please forward a résumé along with a covering letter specifying position of interest in the Subject Line (eg: Flight Dispatcher - YUL).
We would like to thank all applicants for their submission but regret to advise that only those selected for an interview will be contacted. No telephone or agency inquires please.
Skyservice is an equal opportunity employer and welcomes applications from all interested parties.
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