New Posting - GTS

Customer service agent, airline (for Lufthansa German Airlines - Spanish Speaking)
Global TeleSales Of Canada, Inc. - Peterborough, ON

Terms of Employment: Permanent, Full Time, Shift, Weekend, Day, Evening Salary: $11.80 Hourly for 40 hours per week, Other Benefits, Medical Benefits, Dental Benefits, Life Insurance Benefits, Group Insurance Benefits, Vision Care Benefits Anticipated Start Date: 2014/02/24 Location: Peterborough, Ontario (10 vacancies ) Education: Completion of high school Credentials (certificates, licences, memberships, courses, etc.): Not required Experience: 1 to less than 7 months Languages: Speak English, Read English, Write English Business Equipment and Computer Applications: Data entry, Keyboarding, Basic computer skills (will train), General office equipment, Internet browser Weight Handling: Up to 9 kg (20 lbs) Customer Sales and Service Agent Specific Skills: Customer service oriented, Process money, cheque and credit/debit card payment, Prepare and issue tickets and receipts, Assign seats, prepare boarding passes and check baggage, Reserve seats for general public, travel agencies and tour companies, Help customers plan travel time and routes, Work with minimal supervision, Process telephone calls, Make, cancel and change flight reservations, Arrange services required for customers with special needs Transportation/Travel Information: Public transportation is available Work Location Information: Urban area Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning Other Information: We are looking for applicants who are fluent in Spanish and English. Employer: Global TeleSales Of Canada, Inc. How to Apply: Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position. By Mail: 1900 Fisher Drive Peterborough, Ontario K9J 6X6 In Person between 9:00 and 16:00: 1900 Fisher Drive Peterborough, Ontario K9J 6X6 By Fax: (705) 755-1172 Online: http://www.gts.de Web Site: http://www.gts.de