Looking for a great place to work? A place
where an award-winning culture means empowerment, teamwork and a passion for
what you do? Then think WestJet. It's a great place to land.
WestJet is
an organization recognized by its delivery of a remarkable guest experience
resulting in us achieving over $3B in sales. In order for our best-in-class
airline to be this successful, we require the skills and talents of
professionals like you to ensure our ongoing growth. In an industry that is
dominated by legacy competitors, you have the opportunity to build your career
with an organization driven by progressive strategies, leadership and practices.
If you are looking to break out of the status quo by joining a company with a
strong growth plan, which consistently ranks as one of the most profitable
airlines in the world, and which has a vision to be a top five international
airline, WestJet is the place for you!
Posting Open Date: 02/10/2014
Posting Close Date: 02/19/2014 (Please note the posting will
close at 11:59pm EST)
Overview: The YMM TAC Manager
is responsible for the alignment and performance of operational teams below the
wing, in addition to forecasting and implementing operational programs. The TAC
Manager will support the operational Agents within TAC to create an environment
that is focused on safety, developing others, and pro-actively identifying areas
of operational opportunity.
Responsibilities Include:
- Responsible for the manpower planning and ensuring adequate staffing levels
to meet operational need; including forecasting operational training needs to
ensure adequate manpower and long term success.
- Oversight of TAC De-icing operation, including completion of audits during
winter operations and responsibility of Station Deice Management Plan.
- Complete required Audits with TAC, including debriefs and coaching.
- Complete trending and implementation of safety and corrective action plans
to provide recommendations to the Station Manager.
- Provide coaching, feedback and performance reviews for all direct reports
through the use of WestJet management practices and processes.
- Ensure team compliance to WestJet, Encore and Transport Canada safety and
security measures as well as all Standard Operating Procedures; including
monitoring training completion of mandatory regulatory items.
- Complete incident/accident investigations and AQD/IHR reports in accordance
with WestJet/Encore and Airports procedures with support from Shift Lead or
Station Manager.
- Implement safety and culture initiatives.
- Communicate process failures/flaws and facility or GSE related issues to the
Station Manager, working to facilitate effective solutions.
- Forecast, monitor and review key performance indicators and implement action
plans for improvement.
- Work collaboratively with ACT to respond to employee concerns.
- Participate in projects related to operational improvements, as required.
Qualifications:
- 3-6 years airline operations experience required in an operationally focused
role
- Minimum 3 years experience in airline ground operations experience required;
WestJet and Encore experience an asset
- 2 years Leadership experience an asset
- Exhibits strong safety focus
- Possess strong operational focus in order to deliver
departmental/operational information in a timely effective manner
- Ability to lead and motivate a team of frontline employees; including
coaching and mentoring
- Proven communication and problem solving skills
- Ability to multitask and handle changing priorities.
- Demonstrated ability to make operational decisions in time sensitive
situations
- Proficient in PC based applications, Microsoft Word, Excel, and Outlook
- Excellent personal OTP
- Proven history of effecting change through influence
- Ability to work flexible hours/days of week
WestJet is
Canada's most preferred airline, operating over one hundred aircraft to
destinations in North America, Central America and the Caribbean. We are
recognized as a Top Employer in Canada and our more than 9000 employees work
hard to ensure we maintain our position as one of Canada's most respected
corporate cultures. With the launch of WestJet Encore, we will continue our
steady growth by offering flights and jobs to more cities in Canada.
We
would like to thank all applicants in advance for their interest in WestJet. We
believe in enriching the lives of everyone in WestJet's world and encourage
applications from all qualified individuals. If you inspire greater creativity
and innovation towards reaching new altitudes and meet the qualifications for
the position in which you are interested, we welcome you to complete an online
application. WestJet is a great place to land - powered by Talent and Growth.
Safety comes first at WestJet. |
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