New Posting - Pickle Lake

Internal/External Job Opportunity - Thursday April 24, 2014

 Full-time STATION MANAGER - Pickle Lake

ANTICIPATED START DATE As Soon as Possible

DEADLINE TO APPLY May 8, 2014 Internal/External Job Opportunity

Job Summary

The Station Manager ensures the efficient operation of the base and plans the daily activities and effectively directs and motivates staff to achieve department goals. The Station Manager must be capable of acting independently in most situations and demonstrate effective decision-making skills.

 Job Duties and Responsibilities
·          Supervise the use of company property in accordance with Company policy
·          Ensure daily sales reports and cash reconciliations are completed accurately
·          Coordinate with SOC daily and long term operational planning of scheduled passenger service
·          Liaise with other department heads
·          Liaise with airport authorities
·          Requisition supplies and materials for department
·          Resolve customer complaints and process claims, resolve employee related concerns
·          Maintain safe and healthy work environment, ensuring employees consistently follow rules,   regulations, and prescribed work methods
·          Responsible to control Passenger yield & seat class inventory, utilize promotions
·          Prompt reporting of all accidents, injuries and incidents
·          Responsible for hiring, termination and performance management of staff which includes timely completion of probationary and yearly performance assessments according to company policy
·          Overall management of counter, ramp and cargo staff and operations, ensuring compliance with company policies and procedures
·          Establish employee's monthly work schedules
·          Completion of station manager training
·          Ensure that all staff has completed all mandatory company training
·          Perform and uphold Wasaya’s Customer Care Commitments to both internal and external customers
·          Any other related duties as assigned

Minimum Skills and Qualifications

·          High school diploma or equivalent is required
·          Certificate, diploma or degree in a related field is an asset
·          4 years of supervisory experience is required
·          Valid driver’s license is required
·          Must have excellent customer service skills
·          Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments
·          Solid negotiation, conflict resolution, and people management skills
·          Excellent teamwork and team building skills
·          Excellent oral and written communication skills
·          Extensive knowledge of Windows applications is preferred
·          Thorough understanding of protocol in the region; thorough understanding of Wasaya policies, and procedures
·          Strong problem solving skills
·          Effective attention to detail and a high degree of accuracy
·          High level of integrity, confidentially, and accountability
·          Ability to work independently in a busy environment
·          Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
·          Able to work well under pressure; Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times; Ability to communicate in Oji- Cree or Ojibway is an asset

Working Conditions

·          Overtime as required
·          Weekend work may be required
·          Some travel may be required
·          May be exposed to high levels of noise, dust, fumes and oils
·          Indoor and outdoor work is required

Physical Requirements
·          Ability to lift up to 70lbs
·          Manual dexterity required to use desktop computer and peripherals

If you are interested in this position, please submit your resume and cover letter to:

Human Resources

Wasaya Airways LP.300 Anemki Place, Suite B

Thunder Bay, ON P7J 1H9, Fax: (807) 475-9681

Email: careers@wasaya.com