New Posting - Compass Group

YVR Executive Airport Lounge - Assistant Manager
Compass Group Canada - Vancouver, BC

Job Description Position Summary:  This position provides operational leadership to a team of foodservice associates within a single location. Operations may vary in size and scope based on client population and requirements. Responsibilities:  Implements and leads compliance on all company operating standards and legislated standards within the component including company policy and procedures, Health & Safety Standards, Safe Food Handling and Human Resource Management Oversees hiring, staffing, labour, productivity, progressive discipline, development of associates, training, and administration of HR policies and in compliance with union requirements (as applicable) Develops operational component forecasts each period and is able to explain variances in sales, costs and operational activities Reconcile period-end reports and develop action plans to address challenges Oversees the implementation and maintenance of marketing and culinary concepts within the component Interacts with both client and customers to ensure relationships are proactively managed Collects, records and deposits all revenues received at the component and maintains accurate records for all transactions including sales, petty cash and all accounts receivable Orders all product and paper goods through approved suppliers and in accordance with established par levels Conducts weekly physical inventory of all product Participates in annual DM Audit and follows up on corrective actions Tracks and keeps all employee certifications current as well as own Assists staff when needed during peak hours Review customer satisfaction surveys and develop action plans to address gaps Attends annual Regional Managers’ Meeting Performs other duties as assigned by the GM/DM and required by the component Qualifications Requirements:  Certified in Microsoft Office environments including Outlook Qualified on Proserve Liquor Staff Training – up to date Qualified in Food Safety Training – up to date Emergency First Aid – Level A CPR and AED Diploma in Hospitality Management, or qualified years of experience in Customer Service in Restaurant/Hotel/Tourism Environments Additional Information Thank you for your interest in a career with Compass Group! Only those selected for an interview will be contacted. We will consider your resume for additional opportunities. Compass Group Canada is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are treated fairly and equitably which includes providing accommodation. Health, Safety, Environment and Quality (HSEQ) is also an operational priority. Safeguarding the health and safety of our people and customers is essential to the success of our business.  Learn more about us at www.compass-canada.com