New Posting - Porter Airlines

Flight Operations Systems Analyst
Porter Airlines Inc. - Toronto, ON

FUNCTION: Reporting to the Manager, Airline Systems, this position takes part in Porter initiatives from conception to post production. As part of a small but growing team, you will play a key role in enabling Porter’s rapidly growing business environment through technology by integrating Porter’s Flight Operations Systems with other key corporate systems such as Reservations, Finance, CRM and the Web, as well as exposing and enhancing the functionality available through the Flight Operations system. DUTIES AND RESPONSIBILITIES:  Work with the Operations teams to identify, define and document critical path requirements Work with Technology team to translate the company needs into detailed requirements while applying & customizing existing technology to meet those needs Maintain and support multiple projects and deadlines Serve as a direct point of contact for all system related requirements surrounding operations Document organization's direction, structure, business processes and requirements for various company- wide projects On-going participation in the phased Porter Systems deployment & roll-out including establishing product requirements, solution design, documentation, implementation & training deliverables Responsible for analyzing and identifying strengths and weaknesses of Porter’s business processes and suggest areas of improvement Continuously analyze the competition to ensure Porter’s position is above satisfactory Work with team management to ensure fiscally successful projects Suggest areas for improvement in internal processes along with possible solutions Any other duties as requested by the Manager, Airline Systems QUALIFICATIONS:  Experience (3+ years) with the Sabre Operations suite of applications, mainly Flight / Crew Trac Bachelor’s degree in computer science or engineering (or equivalent) preferred Experience developing middleware applications used to connect a wide variety of systems using various tools and techniques such as SSIS, Web Services, XML, DTO preferred Experience implementing, supporting and enhancing Flight Operations, Crew Management, Planning and Scheduling modules at an airline Experience integrating Operations applications to a variety of other applications including Finance, CRM, Maintenance, etc. Experience creating data warehouse solutions that expose operations related functionality Ability and experience setting up multiple environments for testing and development purposes Ability to work on multiple projects with multiple deadlines Ability to communicate clearly with business users and project management Ability to innovate and provide functional applications with intuitive interfaces Ability to construct user guides and documentation Listens to others and is open to input from team members Clearly articulate ideas and thoughts verbally Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing client needs Advanced knowledge of MS-Office products including Outlook, Excel, Word & PowerPoint Excellent organizational skills & attention to detail Ability to work effectively within a team environment and accept direction Other duties as assigned SPECIFIC TECHNICAL SKILLS:  Knowledge of database design in PSQL, SQL Server 2000/2005, SQL/T-SQL , database indexing, views and stored procedures Demonstrated knowledge of the full software development life cycle, including architecture, design, development, testing and deployment Strong .NET software development skills (C#), Visual Studio 2005/2008 LOCATION:  Billy Bishop Toronto City Airport – YTZ