Reporting to the Manager, Public Safety , this position is responsible for providing emergency response in accordance with the Airport Emergency Response Plan (ERP) and providing support in emergencies; responding to accidents, incidents, actual or attempted breaches of security, complaints and violations relating to the terminals, and groundside; conducting initial investigations, interviews, provision of written statements, preparing reports, initiating corrective and response action; providing safety and security support through planned activity inspections for the identification of suspicious persons and/or packages; monitoring and enforcing airport operations on a 24/7 - 365 basis to ensure compliance with GTAA rules and regulations. Additionally, the position also has a Customer Service component whereby as a front line representative they are to provide assistance to Customers as well as provide a backup role if required supporting other front line Service Delivery personnel.
Job Description
K ey Accountabilities:
- Maintain security and safety of the Primary Security Line
- Foster tenant security relations to ensuring compliance to programs and regulations
- Ensure stakeholder compliance with Transport Canada Regulations, FOD Program, Airport Traffic Directives an Canadian Aviation Security Regulations (CASRs)
- Review and investigate Risk Management issues,
- Monitor terminal construction programs and verify Restricted Area Identification Cards (RAICs).
- Coordinating with internal and external stakeholders regarding matters related to Airport Operations including but not limited to commissionaires, Peel Regional Police, CATSA, CBSA, Transportation Safety Board and Transport Canada
- Monitor compliance of protocols associated with labor issues/disputes and tenant security program to minimize operational impacts to TPIA operations
- He/she will assist the Ground Transportation Commissionaires by intercepting illegal commercial operators; initiating and coordinating operational Contingency Plans (i.e. cold weather, APM outage, emergency road closures on GTAA property etc.)
- He/she will assist the Parking and Groundside department with activities that include but not limited to: vehicles of interest, parking garage closures, parking garage or roadway traffic flow (PUDO), valet related issues, VIP activities, enforcement of the GAP-Groundside Activity Program, issuance of traffic violation tickets, commercial vehicle inspections, groundside facility and roadway inspections, overnight of third party parking contractor vendor, customer service assistance during taxi/limo peak period programs
- He/she will assist the Service Delivery leadership team when required to provide Customer Service support or the following areas that include but not limited to; passenger flow, USCBP metering process, CBSA PIL holding, PreBoard Screening congestion, IRROPS support
Job Requirements
Qualifications
- Candidate must possess a post-secondary diploma or degree in police; aviation or safety related studies
- Candidate must have 3 years’ experience working in terminal airport operations in a Safety, Security or investigation function
- Experience working in a 24/7 operation environment is preferred.
- Within three (3) months of appointment, the incumbent must be able to obtain: a designation as a Municipal Law Enforcement Officer (MLEO) within the City of Mississauga and an Enforcement Officer pursuant to the Traffic on Landside of Airport Regulations
- Within thirty (30) days of appointment, the incumbent must have or be able to obtain a “DA” AVOP license.
- Must possess a valid “G” Ontario Driver’s license
- Must have a fully satisfactory work performance in his/her current position and a work record that is void of discipline and unacceptable attendance that would have a bearing on the duties, roles and responsibilities of the posted position
- Must be able to obtain and retain a Transportation Security Clearance
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