New Posting - Halifax International Airport Authority

AIRPORT SERVICE CENTRE COORDINATOR

The Airport Service Centre (ASC) Coordinator is responsible for the day-to-day administration of the Flight Information and Resource Management Systems (FIMS/RMS), production and dissemination of gate assignment information, and the administration of corrective maintenance work orders for the Service and Asset Management (SAM) system. Additionally, the ASC Coordinator serves as a primary point of contact for our internal and external customers to report service requests for, but not limited to, maintenance, information technology, cleaning, boardroom bookings and general inquiries. The ASC Coordinator is required to provide a high level of customer service to HIAA clients at all times, and support HIAA values and business goals through superior telephone and communication skills. The ASC Coordinator will provide first line support whenever possible to quickly and efficiently address customer requests and issues.

• Post secondary education in business, administration or airport operations
• Extensive experience and knowledge in airport operations
• Extensive experience working with business software applications
• Experience and knowledge in airport facilitation
• Above average knowledge of business software applications such as MS Office, and knowledge of Service Management Software and Resource Management Software
• Demonstrated knowledge in technical support with an emphasis on problem solving
• Demonstrated ability to communicate verbally and in writing
• Demonstrated ability to develop and maintain strategic working relationships with internal departments and external stakeholders
• Demonstrated ability to monitor information and maintain a high standard of attention to detail
• Demonstrated ability to prioritize, plan and organize work
• Demonstrated ability to make decisions and follow up
• Demonstrated ability to learn and apply new skills and knowledge
• Demonstrated ability to work as a member of a team
• Able to work shift-work, including nights and  weekends

HIAA offers an exceptional compensation, pension and benefits package; if this position interests you, please apply in confidence by 4:00 pm, June 18, 2015, quoting competition number HIAA-15-18 to:

Human Resources

Halifax International Airport Authority

E-mail: employment@hiaa.ca

 We thank all applicants for their interest; however only those selected for an interview will be contacted.

HIAA is an equal opportunity employer

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