New Posting - Garda World

Training Point Manager - Regina Job
GardaWorld - Regina, SK

Req Id 41561 - Posted 08/06/2015 - Aviation - Saskatchewan - Regina RAISING THE BAR - Come build your career at GardaWorld!   GardaWorld offers great opportunities for personal growth and advancement. Do you want to work in a collaborative environment that encourages team cooperation? You can make a difference in a company that gives you complete latitude to deliver the best customer service. We are currently hiring a Training Point Manager for the Regin Airport, on a full time basis. TRAINING POINT MANAGER Job Description · Manages the SO training requirements for the division through effective deployment of a Training Specialist (TS) team. · Coordinates training activity so changes to protocol/standards are implemented in a timely manner. · Executes training and follow-up requirements via thorough regular lists of training priorities in a timely and effective manner · Leads requirements for: o Learning Performance Index(LPI) for existing, new and recurrent plans o NTCP of existing, new and recurrent plans · Designs and executes Return to Work Programs for Screening Officers to ensure competency and compliance · Provides information to SOM to assist in long-term planning · Responsible for delivering and/or managing resources for new SO orientation, e-modules, SOF and OJT · Ensures that PIP/ PERs identified by our client are completed by TS within compliance · Maintains and updates database as per the National Training & Certification Program (NTCP) · Monitors for consistent application of the GARDA Employee regulations · Provides access to and control of all training records. · Manages scheduling of all employee training requirements and training certification maintenance. · Provides feedback to appropriate parties regarding training outcomes. · Analyzes trends in training outcomes in collaboration with Training & Development Manager · Provides regular updates on Training & Development Key Performance Indicators and programs as required · Participates in TS and Screening Officer Interviews · Serves as Screening Officer Subject Matter Expert for Human Resources in ongoing improvement of screening, testing, and interviewing content. Job Benefits * Competitive starting salary * Parking is provided * Uniform is provided * Competitive compensation and benefits package * Training and career development Job Requirements · Must have excellent communication skills; fluent in written and oral English · Must have demonstrated great team work abilities and interpersonal skills · Must be attentive to detail and able to think creatively · Must be advanced level user in Microsoft Office (i.e. Word, Outlook, Excel, etc.) · Must be reliable, independent and able to handle stress * Must have a desire for service excellence and excellent customer service skills · French fluency is an asset · Certification as a Screening Officer is an asset Skill Requirements * Effective communicator with the ability to listen attentively and maintain respectful and cooperative relationships * Demonstrated leadership skills necessary to handle on-the-spot decisions and ability to act calmly under pressure * Highly organized and results driven individual who is able to prioritize and handle multiple tasks * Ability to work within a structured, highly regulated environment * All internal candidates must be in good standing and without performance or attendance related events (GardaWorld or CATSA issued) in previous 12 months. Technician Skills Requirements * Must be able to successfully complete SOF v2.0 Train the Trainer course within 90 days. A maximum of 2 attempts will be given to become qualified to serve as a Training Point Manager * Due to operational requirements candidates are required to hold FBS ATR, NPS and CT qualifications * Candidates are required to hold PBS and HBS Advanced 3 or above XRT level qualification. Personal Characteristics * Communicates openly and honestly, building relationships based on trust, respect and clarity * Demonstrates an approachable, caring, friendly and customer service oriented attitude. * Conducts him/herself in a manner that portrays fairness, honesty, and integrity * Collaborative and team oriented individual who is accessible to staff * Professional and detail oriented individual who has a flexible approach to work issues * Ability to demonstrate conflict management, time management and to maintain composure in difficult and challenging situations * Excellent written and oral communication skills as well as the ability to listen attentively and maintain a respectful and cooperative relationship with passengers, employees and co-workers Additional Notes * Applicants must clearly demonstrate in their resume that they meet the education and experience requirements. Failure to provide sufficient information will result in the candidate being disqualified. * Written test(s) may be administered. * Interviews and reference checks will be conducted. * Successful candidates must meet and maintain the Conditions of Employment throughout their employment. * Travel may be required for training. Other travel may be requested when assistance is required at other airports. * Applicants currently residing ouside of 80 km of job location must CLEARLY indicate if they are seeking to relocate at their own cost or they will be automatically disqualified. These applicants may also be required to travel for recruitment events at their own cost. We thank all applicants for their interest in the position; however, we will communicate only with the selected candidates. We are an equal opportunity employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, handicap, disability or any other protected status. GardaWorld Aviation Services is the largest provider of security services to the Canadian Air Transport Security Authority (CATSA). We deploy specialized security professionals in 28 airports in Canada, protecting the traveling public and enabling smoother and safer cross-border business interactions. Our highly qualified security professionals understand that travel still needs to be a positive experience and know how to respond to challenging situations. The friendly, approachable manner of the GardaWorld team is part of what sets us apart.  Headquartered in Montreal, Canada, GardaWorld is the world’s largest privately owned security services company. We operate across a range of highly focused business solutions including cash services, protective services and aviation services. Over 48,000 highly trained, dedicated professionals serve clients in North America, Latin America, Europe, Africa, Asia and the Middle East. For further information, or to apply, please click here