Reporting to the Manager, Learning and Development, this position supports the administrative requirements of the Organizational Development team within the People and Culture department.
Job Description
Key Accountabilities:
- Coordinate logistic and administrative aspects of Organizational Development - Learning & Development programs, workshops and training to include: registration, payment processing and reconciliation, scheduling, room allocation, material requisitioning, inventory and replenishment.
- Accurately administer and maintain employee records in the Learning Management System (LMS) and Enterprise Talent Management (ETM) system associated with People & Culture programs solutions and associated reporting.
- Participate and conduct user acceptance testing for all Information Technology (IT) related Organizational Development solutions.
- Provide administrative support for new programs and initiatives within the Organizational Development team which may include development and execution of communications, coordinating activities, tracking and reporting.
- Provide excellent customer service and support to all stakeholders to ensure business requirements are met
- Lead annual training scheduling with Functional Training Departments and liaise with appropriate stakeholders
- Complete other duties as assigned to support People & Culture learning programs.
Job Requirements
Qualifications
- Post-Secondary Diploma in business administration or related field is required.
- Minimum 2 years’ of administrative work experience in a Human Resources or learning and development role with demonstrated experience working in a customer centric environment.
- Minimum 2 years’ experience and proficiency in using all Microsoft office applications.
- Minimum 1 year experience administering and maintaining an Information System database (i.e. HRIS, LMS, ETM)
- Minimum 1 year experience analyzing data, creating and maintaining reports.
- Minimum 1 year experience facilitating end user training in informal and formal settings.
- Valid G Provincial Driver’s license required.
- Must be able to obtain and retain a Transportation Security Clearance.
- CHRP designation (obtained or in progress) considered an asset.
Knowledge, Skills and Abilities:
- Strong time management skills and advanced computer skills, including proven experience and proficiency using the following software applications: Microsoft Office Suite (Word, Excel, PowerPoint and Outlook).
- Effective communication skills (verbal and written).
- Effective relationship building skills with a proactive approach to delivering high quality customer service.
- Strong analytical and problem solving skills with strong attention to detail, accuracy and solution based thinking.
- Possess a logical and systematic approach to administration support duties
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