New Posting - Air Canada

Airport-Cargo Trainer Level 1 - Toronto
Air Canada - Toronto, ON

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Do you want to seize an opportunity to let your coaching and facilitation skills shine through?  Do you want to share your passion and make a difference in your job and in your life?  Do you want to help us lead the Customer Service Training branch to cultivate an even better learning environment?  Job Overview  Our skilled Trainers embrace their role as a Coach, assisting Station Attendants and Lead Station Attendants to achieve their potential while delivering superior classroom and on the job training. Strong interpersonal skills and coaching abilities dominate as they educate and motivate while quickly adapting to change. Our Trainers model a positive, motivating and customer-focused attitude for their colleagues while showcasing their strong problem-solving and multi-tasking skills. Reporting to the Training Delivery Manager, Ramp and Baggage, the Trainer will be responsible for the preparation, delivery and recordkeeping of safety, technical and non-technical classroom training for Aircraft Services. They will provide on the job training, classroom facilitation, coaching and support, and will participate in meetings and workshops as required. Qualifications Requirements  Knowledge of Airport processes.  Aircraft Services background and experience.  Excellent communication skills both written and verbal.  Exceptional organization skills.  Strong leadership skills.  Good problem solving and conflict resolution skills  Motivated and enthusiastic team player and ability to work independently with minimal supervision.  Highly flexible and adaptable.  Willingness and ability to travel.  Good time management skills.  Strong facilitation and presentation skills  A valid driver’s license  Proficiency in Word, Excel and Power Point  Assets  Previous experience in Training Delivery Knowledge of Adult learning methodologies Conditions of Employment  Pass background and security clearances to obtain an Airport Restricted Area Pass.  Ability to acquire and maintain a valid Airside Vehicle Operations Permit (AVOP) license.  Successfully pass training courses and testing.  LINGUISTIC REQUIREMENTS  Based on equal qualifications, preference will be given to bilingual candidates.  At Air Canada, we want to fly higher when it comes to employment equity. We, therefore, encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability. Air Canada thanks all candidates for their interest, however, only those selected to continue in the process will be contacted. Job : Passenger Services / Customer Service Primary Location : CA-ON-TORONTO-YYZ For more information, or to apply, please click here