New Posting - Jazz Aviation LP

STOC Coordinator
Jazz Aviation LP - Vancouver, BC

STOC Coordinator
Closing Date:Sep 6, 2015
Primary Location : CA-BC-Vancouver

Schedule : Part-time, Permanent
Shift : Shift Work 

Purpose of Position :
To provide Support Services to the airport as it relates to the day to day operation to ensure the highest level of customer service is provided.

Key Responsibilities: 

• Maintain radio communication with flight crews.
• Receive and relay data from flight crews, ramp, sales, commissary and maintenance personnel.
• Plot gate assignments on Gate Management System and enter into ACFIDS on a daily basis in accordance with gating restrictions to provide safe movement of aircraft, personnel and passengers.
• Monitor all forecasts and routing changes, forecast all changes in arrival/departure times, advise appropriate personnel and update FIDS/FMIS screens.
• Code and enter delay info into communicator.
• Assist in other related duties as instructed by shift manager/supervisor.
• Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, the safety of co-workers and customers.
• Other related duties as assigned.

Working Conditions :

It should be noted that this position involves shift work and prolonged sitting (the position in Calgary also involves all outdoor weather working conditions).

Qualifications: 

• High School Diploma or equivalent is required.
• Post-Secondary Education is considered an asset.
• Excellent command of the English language both written and verbal.
• Must be proficient with a computer keyboard.
• Customer service experience preferred.
• Previous airline-related experience is an asset.
• Proven ability to handle a fast paced high stress environment and multi-task with excellent decision making skills.
• Knowledge of RES III and/or experience using FLIGHT TRAC is an asset.
• Preference will be given to candidates holding a Restricted Radio Licence.
• Must obtain and maintain a Restricted Area Identification ID pass (to be obtained upon employment).

Note: Bilingualism (English and French) is required to work in Montreal.

Requisition ID : YVR-2015-5230-006379

For further information, or to apply, please click here