New Postings - SunWing Travel

POSITION: Lead Crew Scheduler (4 openings)
DEPARTMENT: Flight OperationsLOCATION: Toronto, ONREPORTING TO: Manager, Crew SchedulingCLOING DATE: September 25, 2015


RESPONSIBILITIES• Provide leadership to Crew Schedulers on shift to ensure the safe and effective use of crew resources for the completion of the flight schedule;• Enhance the crew ‘customer’ experience by maintaining a high level of customer service, with a focus on efficiency, consistency, and open communication;• Ensure the timely response to crew member enquiries and requests, including the request for mutual swaps and pairing alterations;• Monitor and proactively manage day-of operations issues and IROPs to minimize flight delays, crew schedule disruptions, and costs;• Provide sound advice to the Duty Manager to achieve operational continuity and efficiency; • Manage and maintain legal/efficient Summer Deployed Operations and Winter Wet-lease Operations;

• Track tail-swaps, tech stops, and planned delays to ensure operational oversight;• On-the-job training for new schedulers on Flight Operations policies, Procedures, Collective Agreements, Government Regulations and Automated Tools (AIMS);• Provide recommendations for continuous improvement on Crew Scheduling related matters;• Ensure any violations that may occur are cleared up and made legal in advance;• Manage scheduler sick calls and re-staffing the position based on operational needs;• Additional tasks as assigned by the Crew Scheduling Supervisor and/or Crew Scheduling Manager.


QUALIFICATIONS• Previous experience working in the airline industry an asset• Demonstrated commitment to customer service• Demonstrated leadership ability.• Exceptional interpersonal and communication skills• Ability to adapt in a fast paced, ever-changing environment while maintaining composure• Strong analytical skills with the ability to problem-solve• Previous airline operational experience required.• Must work shifts, including midnights; 4 days on/4 days off• Post-secondary education considered an asset• Must have, or have the ability to obtain passport


If you are interested in this opportunity, please submit your resume and cover letter by e-mail to hr@sunwing.ca. In your email, please write the title of the position as the subject. We would like to thank every applicant. However, only qualified candidates will be contacted for an interview.


At Sunwing we want to fly higher when it comes to employment equity. We, therefore, encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability.


In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), Sunwing will also provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process