New Posting - Innotech-Execaire

Operations Manager- Mauritania (Africa)
Innotech-Execaire Aviation Group - Canada
Contract

The Operations Manager is responsible for all aviation activities within Mauritania. This position supervises all base operations, contract management activities, and departments and staff, and has ultimate responsibility for both short and long term business goals and strategies within Mauritania. Responsibilities: 1. Ensuring that all employees within Mauritania align to the company vision, mission and code of conduct. 2. Providing guidance and leadership to all employees within the region and ensuring they have the means, ability and tools to fulfill their respective responsibilities. 3. Contracts Coordinating, negotiating, conceiving, recommending and ensuring contract terms are respected by the various players. 4. Customer relationship management Interacting with customers and managing the customer relationship. Overall responsibility for ensuring that client service expectations and needs are understood and exceeded. Protecting the company’s interests and maximizing opportunity for further business. Maintains an awareness of client perceptions of service delivery and identify action plans for improvement as required. 5. Employee relations Overall responsibility for supervision, accountability and direction of all employees within Mauritania in conjunction with the respective directors and HR, in activities such as: a. Selection & hiring & terminating b. Orientation & training c. Supervision and attendance management d. Performance reviews 6. Productivity – cost control & efficiency Overall responsibilities to maximize the level of output of his region by ensuring operating costs of the region are optimized. Qualifications: University, Bachelor’s – Business Administration or related field Experience in staff management, and operations Aviation experience is a strong asset, Corporate Aviation preferred 10+ years in an operations role Experience in Sales, Contracts Preferably in Commercial Pilot, AME, Airport Management Bilingualism is an asset (French, English) Leadership Attention to details Exceptional communication skills (verbal and written) Strong ability to lead and motivate employees Organizational skills High business acumen Patience IMP is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal People, Visible Minority Groups, Persons with Disabilities and Women in occupations of positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on either your cover letter or resume. For further information, or to apply, please click here