New Posting - Greater Toronto Airports Authority

Security Operations Control and Planning Support Officer
Greater Toronto Airports Authority  - Toronto, ON
Full-time, Permanent

Reporting to the Manager, Security Operations Control this position is responsible for planning and support activities for Security Operations Control (SOC) within the Governance, Corporate Safety & Security department (GCSS). This position will ensure that the activities of SOC are undertaken in accordance with both regulatory requirements and industry best practices. Job Description Responsible for reviewing GCSS plans, developing and implementing SOC processes and standard operating procedures Development, coordination and facilitation of training programs for SOC Implement and monitor a quality control program Participate in awareness briefings for various programs Provide support to the Manager, Security Operations Control Support the requirement for new systems as determined by Security Infrastructure Plan, commission, assess and activate pilot projects for the benefit of SOC Assist GCSS in the investigation of occurrences and the development of corrective actions; while keeping a focus on SeMS risk assessment and root cause analysis Remain current as a Security Operations Control Specialist Execute the development, planning, scheduling and coordination of annual GTAA tabletop and full scale emergency exercises Security Whiteboard administrator (software program) Ensure the internal portal is up to date by engaging other departments, and keeping staff informed Job Requirements Qualifications:  Must have a post-secondary diploma or degree Must have an APCO Telecommunicator Certification Other certifications considered an asset; Radio Operator License, Pilots License Must have five (5) years of experience working in Security Operations/Airport Operations Must have one (1) year of experience with security systems and emergency dispatch Experience with projects that require interaction with external departments will be considered an asset Experience writing standard operational procedures will be considered an asset Experience coordinating and facilitating training will be considered an asset Must be able to obtain Security Clearance from Transport Canada Must have a valid provincial license and be able to obtain a D/A AVOP Knowledge, Skills and Abilities:  Must have explicit knowledge of access control systems Must have technical and operational expertise of closed circuit television systems Knowledge of master dispatch systems (Eg: Zetron software) Knowledge of Perspective system including the ability to learn from historical analysis. Knowledge of security plans and associated standard operating procedures Knowledge of physical security including door hardware, security barriers, key control process, etc Knowledge of Canadian Aviation Security Regulations and Aerodrome Security Measures Excellent written and verbal communication skills Able to facilitate training sessions Knowledge of emergency response procedures Excellent interpersonal skills and the ability to build working relationships Ability to assess and analyze information and produce statistical information to support changes to processes Understanding the importance of customer service and the benefits of providing at high level while maintaining security standards Knowledge of SeMS Risk Assessment process Ability to liaise with the air carriers, senior GTAA management and other agencies. Must be proficient in the use of all MS Office software programs For further information or to apply, please click here