New Posting - GARDA Security

YQR Checkpoint Manager - Regina
GARDA SECURITY - AVIATION - Regina, SK

We are currently recruiting a Checkpoint Manager for the Regina Airport, on a permanent full-time basis. Selected candidates may be kept in a candidate pool for future opportunities. CHECKPOINT MANAGER As a Checkpoint Manager, you are responsible to ensure the smooth delivery of airport screening operations according to the service requirements set by our client, CATSA. Through effective leadership and management skills, you guide Screening Officers in providing the best screening experience to passengers while maintaining full procedural compliance. Responsibilities Ensures checkpoint operations are in compliance with service level requirements and GardaWorld procedures, policies and programs Guide Screening Officers through Standard Operating Procedure decision making and procedures Addresses non-routine screening situations as they arise and acts as the point of escalation for: handling complaints, unruly passengers, special requests, explosive detection trace alarms, non-permitted items, dangerous goods, VIPs, etc. Manages incidents at the checkpoint as they arise, and implements contingency and emergency procedures to maintain integrity of operations and reconcile incidents Monitors checkpoint performance and actively determines shift assignments and staff deployments. Develops an effective day-to-day, transactional working relationship with CATSA, the airport authority, union and airlines to effectively balance and meet their requirements Ambassador for a progressive work environment and a positive travel experience for passengers Compensation Competitive total compensation package, based on qualifications, starting at $48,000 Participation in our Performance Incentive Program Uniform is provided Immediate professional and personal growth opportunities Pleae visit www.garda.comfor further information and to apply.