New Posting - China Southern Airlines

Airport Operation Representative
China Southern Airlines - Toronto, ON

Primary Responsibilities 1.Interact directly with customers and team members to maintain a high level of customer service; 2.Perform and coordinate functions related to passenger processing at counter, departure, and/or arrival; Coordinates activities of passenger reservations and ticketing, passenger services, ramp and cargo services, commissary services, and dispatching of aircraft to ensure operations meet company and government policies and regulations. 4.Complete documentation required to clear aircraft upon arrival and/or departure; 5.Assist passengers in case of misconnections/cancellations/delays; 6.Accurately scopes out tasks and projects, sets goals, breaks down work into process steps, develops schedules and assigns resources; 7.Comply with all security requirements; 8.Follow direction given by Supervisor and Manager; assists in all areas as assigned; Requirement and Qualification:  1.College graduate or above with good communication skills in both Chinese and English; 2.Good communication & customer services skills; 3.Skilled use of Microsoft Office software (Excel, Word, etc.); 4.Self-motivated; 5.Weekend/holiday shifts required; 6.Ability to work independently on multiple assignments; 7.Applicants must have legal permit to work in the Canada; About China Southern Airlines This is the best opportunity to join China Southern Airlines in the North America Region. We are a proud member of SkyTeam and operate the largest fleet, most developed route network in the world. Currently, the airline fleet is ranked the first in Asia and the fifth in the world. And we are the first airline in the world to operate both A380 and B787. China Southern Airlines has 2000 daily flights to 207 destinations in near 40 countries and regions across the world. Through close cooperation with its SkyTeam member airlines, China Southern Airlines' global route network spans 1024 destinations to 187 countries and regions and nearly every major world metropolis. The launch of Guangzhou – Toronto flights will be on Dec 7, 2016, which is in addition to China Southern’s existing services to Los Angles, Vancouver, San Francisco and New York, marks further expansion of its North American network. For more information, or to apply, please click here