New Posting - Aircraft Service International Group

Ramp Supervisor
Aircraft Service International Group - Hamilton, ON

Job Opportunity: Ramp Supervisor – Ground Handling Location: Hamilton (YHM) Reporting To: Station Manager Date Available: Immediately Responsibilities: Participate in the hiring, training and management of all base employees Co-ordinate and oversee environmental and quality control policies, as well as training and safety programs, ensuring compliance with all related programs of our various airline partners Participate in the development and management of business plans and budgets for ground handling operations, which in turn support corporate strategic plans, financial forecasts and key performance objectives Assist and represent the management team at any employee collective bargaining agreement or employee association discussions and develop effective personnel management strategies required to ensure a high level of labour productivity in any non-union or unionized workforce environment Ensure staff are treated fairly and equitably at all times. Remain close to the front line team to ensure any issues that arise are addressed as best as possible in a timely fashion to solidify workforce job satisfaction Represent The Company at a local level and liaise with various client airline partners and be willing to develop strategic plans in conjunction with our airline partners Represent The Company at a local level with external agencies such as Regional Airport Authorities, Canada Customs, US Customs, Airport Fire Fighter Departments, Regional Airport Security Authorities, CATSA, etc. Understand the various seasonality demands of The Company's airline partners and be able to establish cost effective manpower strategies to accommodate those seasonal demands Provide insight and guidance to the Corporate Executive Management Team on process changes and/or innovations you feel will in turn improve The Company's operational performance, profitability and team satisfaction Assist in the development and management of future endeavours undertaken by The Company at the Airport Represent the base at any functions, both internal and external as required or reasonably requested by The Company Travel to and participate in corporate team building and strategic development meetings with other Company Management personnel as required from time to time Be willing to assist with operations when reasonably requested, at any other current or future Company location as may be necessary from time to time Requirements: One-year certificate from college or technical school or equivalent combination of education and experience in management 2-3 years previous experience in airport ramp operations, with supervisory experience a significant asset Ability to work well under pressure Effective communication skills (verbal and written) Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedural manuals Ability to write reports and correspondence Able to enhance internal and external customer relation skills Proficient with computers and software such as Microsoft Word, Excel, Outlook Flexible work schedule including evenings, weekends and holidays For further information, please click here