New Posting - Vancouver Airport Authority

Communications Specialist, Social Media – Marketing and Communications Department
Vancouver Airport Authority  

 - Vancouver, BC

YVR is made up of a team of diverse people who are working collaboratively to reach our goal of 25 million passengers by 2020! Safety is at the core of everything we do; we’re innovative, fun, and we invest in our people. We’re a BC Top Employer for 11 years standing, with high engagement scores, an abundance of learning and development opportunities, and a holistic approach to wellness! And we’re looking for someone to join our team. We have an opportunity for a permanent, full-time Communications Specialist, Social Media in the Marketing and Communications Department. Reporting to the Manager, Marketing (Brand Marketing), the successful candidate will provide communications, media relations and marketing services specifically focused on social media to support the Airport Authority’s strategic business objectives. Key responsibilities include:  Providing social media services for YVR including: Community manager of all YVR Social channels Sourcing, developing and posting content Responding to all inquiries/comments and/or coordinating with appropriate departments for response/action Identifying growing/pending issues Maintaining strong relationships with key influencers and online media Measuring results, creating benchmarks Providing timely and accurate information during crisis situations Assisting with the writing and production of editorial materials for all Airport Authority communications vehicles – internal/external/online/print and social media channels. And responsible for the dissemination of the monthly e-newsletter Developing strategic social media and online advertising plans for Airport Authority initiatives to drive and support YVR’s business objectives Disseminating messaging about Airport Authority projects and initiatives Responding to general media requests that come in via social media Carrying media phone during off hours and responding as needed Supporting the planning and execution of media, corporate and community events Providing employees with communications expertise and support that focuses around social media and online tools (everything from strategy to implementation to coaching/training on the tools) Liaising with external agencies for support, creative requirements and activations Key qualifications include:  Completion of an undergraduate degree, or other post-secondary education, along with experience in public relations, journalism or corporate communications; or equivalent combination of education and experience Exceptional awareness and use of social media tools and metrics including: Twitter, Facebook, Instagram, YouTube and Hootsuite Working knowledge of, and experience with, web back-end systems such as HTML, WordPress, sitecor or sitefinity and good working knowledge of MS Office Suite ad Photoshop Exceptional skills in professional and social media writing (corporate, media and web based) including ability to target communications to different audiences to fulfil specific purposes Experience working with and building relationships with key bloggers and online influencers Demonstrated media relations experience; articulate with the ability to understand and deal confidently with the media Strong understanding of working in an 24/7 operational environment Solid organizational, planning and logistical skills with the ability to meet tight deadlines in a dynamic, fast-paced environment On occasion, you will be required to work flexible hours, including weekends and evenings. This position is open to Vancouver Airport Authority employees and external candidates. Previous job performance will be taken into consideration for all candidates that apply for this position. Vancouver Airport Authority welcomes applications from all qualified candidates, including women, Aboriginal peoples, persons with disabilities and members of visible minorities. We are happy to provide reasonable accommodations throughout the selection process and while working at YVR. If you require support applying online because you are a person with a disability, please contact us at 604-303-3152 or careers@yvr.ca . We welcome the opportunity to discuss accommodation of your disability and ensure fairness in our hiring process.