Saturday, January 27, 2018

New Posting - Porter Airlines Inc

Flight Attendant - Halifax
Porter Airlines Inc.  
 - Halifax, NS

Reporting to the Manager, In-Flight Services, this position is responsible for ensuring the safety and well-being of Porter passengers while consistently delivering our brand promise of, Flying Refined .

DUTIES AND RESPONSIBILITIES: 
  • Ensure the safety and security of all passengers

  • Effortlessly deliver friendly and attentive service to maintain passenger comfort

  • Adhere to trained Standard Operating Procedures consistent with Transport Canada and Porter policies

  • Tactfully manage unforeseen operational and passenger situations

  • Actively monitor the general condition of the aircraft cabin and adjust accordingly to maintain passenger safety and or improve the passenger experience

  • Exemplify the Porter Values

  • Develop and maintain a positive relationship with team members

  • Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply, and promote the Company Safety Policy
BEHAVIOURAL COMPETENCIES: 
  • Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

  • Teamwork: Working collaboratively with others to achieve organizational goals.

  • Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

  • Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

  • Results Focus: Focusing efforts on achieving high-quality results consistent with the organization’s standards.

  • Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
QUALIFICATIONS: 
  • Minimum of 19 years of age at time of employment

  • Completion of secondary school

  • Fluency in English. Additional language is a preferred asset

  • Flight attendants require a minimum of 4 years previous experience working with the public in a customer service role

  • Canadian citizenship or landed immigrant status (in possession of a permanent resident card) with the ability to travel without restriction to all Porter destinations

  • Ability to obtain a Restricted Area Identity Card (RAIC) and successfully complete company screening process

  • Ability to meet required medical standards

  • Flight attendants may be called to work at short notice and therefore must be able to reach the airport within the 2 hours of callout

  • Must successfully complete a 5-week full-time training program

  • Must be able to work a flexible schedule, including weekends and holidays
For further information, please click here

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