Airport Gate Controller
Porter Airlines Inc. - Toronto,
ON
Reporting to the Manager, Systems Operations Control Centre.
DUTIES AND RESPONSIBILITIES:
- Aircraft gate planning
- Update FliteTrac with gating information
- Disseminate the gate information to required departments
- Provide advisory service to aircraft arriving, departing and transiting the apron area
- In conjunction with other SOCC personnel, prioritize aircraft movements as required operationally
- Coordinate de-icing/anti-icing activities
- Monitor ramp operations
- Coordinate aircraft servicing and handling
- Amendment of aircraft and Operations Centre Manuals
- Assist in the development of new manuals
- Coordinate training and training materials
- Track system network on-time performance
- Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
- Other duties as assigned by the Manager, SOCC
BEHAVIOURAL COMPETENCIES:
Concern for Safety: Identifying hazardous or potentially hazardous
situations and taking appropriate action to maintain a safe environment for
self and others.
Teamwork: Working collaboratively with others to achieve organizational
goals.
Passenger/Customer Service: Providing service excellence to internal
and/or external customers (passengers).
Initiative: Dealing with situations and issues proactively and persistently,
seizing opportunities that arise.
Results Focus: Focusing efforts on achieving high-quality results
consistent with the organization’s standards.
Fostering Communication: Listening and communicating openly, honestly,
and respectfully with different audiences, promoting dialogue and building
consensus.
QUALIFICATIONS:
Minimum 1-year experience in aircraft ramp operations or airline
operations
Restricted Radio Telephone Operators Certificate
Need to be detailed oriented
Possess the ability to Multi-task
Above average computer skills. Preference is given to those with
knowledge of Sabre FliteTrac, however, training will be provided for all
required software systems
Dependability (must have a clear attendance record and reliable on-time
reporting for work)
Supports and adheres to all company policies
Ability to communicate and correspond clearly and precisely in English
For further information or to apply, please click here
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