Client Flight Coordinator
Saskatoon, SK
Before you apply, consider this…..
It's tempting to embrace the security of a big corporate machine where you don’t have to take responsibility or be accountable for anything but your 6x6 space. For some people that works, but that isn’t us. If you have ever said, “that’s not my job”, then Kreos isn’t for you. We’re looking for someone who isn’t afraid to jump off the cliff and grow wings on the way down. Someone who says, “I‘ve got this” when crap hits the fan and everyone else is running the other way. Yes, there is hard, stressful, and uncomfortable work involved.
Bloomberg magazine ranks the jet engine as the number one world game change in the last 85 years, helping people experience places never imagined and businesses to grow exponentially. Few see the depth of what it takes to ensure the safe operation of an aircraft that moves 500 miles per hour. This isn't the car and truck industry.
If you've done the hard work to become a professional, we’re hoping you'll spend a minute to consider working at Kreos Aviation. We’re talking about someone who truly understands the full range of what an Aviation Professional does: the discipline of attention to detail; the ability to assess and problem solve; and the passion to care for others. All that, plus the eggs to work on things that might not work. To create and change for the benefit of everyone, even if you don’t know who everyone is.
Over the last 10 years, Kreos has changed the landscape of Saskatchewan aviation. We offer an exclusive, luxurious and confidential experience. There is an undertone of mystery to our business style that draws the curious and unthreatened. As we grow, we will continue to scout exceptional people who are prepared to stand up and make a difference. In fact, we insist on this.
We know ‘why’ we are here. How we do it is constantly changing based on adding value to our people, our business, our customers, and the community. Everyone’s input and insight are essential. Your portfolio, references, track record, and personality are what we look at when choosing the right person.
Here are some key benefits and requirements:
We pay well and have company benefits. If there is a licence associated to your position, you need it. We are focused on efficiencies and profitability, which come in part from a fun and healthy work environment. Kreos is a small company, obsessed with safety and customer; where everyone has an opportunity (if they choose) to contribute and make a difference. You will need to be flexible enough to work outside the parameters of a standard 5-day, 40-hour work week in order to answer a call or finish what was started. You may need to work weekends and after hours; that’s the nature of our business.
If this fits with you, we hope you contact us. We are always looking for great people who want to do work that matters.
Client Flight Coordinator
Kreos is revolutionizing private aviation in Saskatchewan. Every member of our team has the opportunity to create value and be part of our story.
We are currently scouting a team member in our Client Flight Coordinator department. This full-time position is the hub of communication between customers, sales, fight operations, and maintenance and ensures a flight experience at the highest level of safety and service.
Responsibilities:
Provide exceptional customer service
- Work with clients to understand their requirements and preferences and ensure that expectations are met.
- Prepare and present charter packages to clients for agreement, including payment terms.
- Provide consistent customer contact to confirm trips and flight details, updating flight and itinerary status as required.
Coordinate operations
- Ensure all relevant pre and post flight information is entered into dispatch software and other programs.
- Flight follow and monitor progress of each flight. This position requires flexibility to carry an on-call cell during evenings, weekends, and holidays. The on-call responsibility is shared with the rest of the team on a rotating schedule.
- Coordinate various stakeholders to respond to changes in planned actions in a safe, responsible, and people-centric manner.
Support flight operations
- Collect weather and runway conditions and report changes as required.
- Review required flight documentation for accuracy and communicating as required.
Qualifications:
The successful candidate will reflect Kreos' unrelenting culture of exceptional service and will demonstrate the following:
A composed manager of time and information, who calmly handles multiple inputs with ease and is energized by communicating through tough challenges and is excited about education.
An improvisor, who takes initiative and acts with agility in complex and uncertain situations, finding creative solutions to reconfigure moving parts.
A collaborator who identifies problems, draws necessary resources, and finds solutions. Someone who doesn’t stop until the client gets what they need, is willing to put in unconventional hours, and who thinks “outside the desk.”
To Apply:
If you see yourself in the above, please reach out to us. We'd love to hear your story.
Job Type: Full-time
Benefits:
- Company events
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
Schedule:
- 8 hour shift
Work remotely:
- No
COVID-19 precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
No comments:
Post a Comment