Client Services Manager and Flight Crew - London Air Services

 Are you at the top of your game, looking to advance your career by delivering impeccable service with a leader in private jet and helicopter charters? Do you enjoy providing five-star customer service while working with a team that strives to maximize your potential? This could be the career for you…

London Air Services (LAS) has been the leading operator of charter and managed aircraft on Canada’s west coast since 1999. We are dedicated to providing the best travel experience possible to a range of clientele, from heads of state, celebrities, corporate leaders, and private individuals everywhere in the world.

The LAS team is currently hiring a full time temporary (12-18 months):

Client Services Coordinator

As the Client Services Coordinator, you will work with the Client Services Manager and Flight Crew to ensure our clients’ experience is seamless from start to finish. The successful candidate should be someone with excellent organizational and interpersonal skills and enjoys all levels of customer service.

Some responsibilities can include:

· Crew scheduling

· Fulfilling passenger requests such as catering, ground transportation etc.

· Taking care of US customs arrangements

· Proving flight quotes

The successful candidate should have:

· A strong customer service background.

· Able to be on call on a rotational basis.

· Ability to work well as part of a team.

· A valid passport.

· While experience in aviation would be helpful, it’s not a requirement.

Why should you join the LAS team? We offer the following:

· A fast-paced work environment within a cohesive team.

· A comprehensive benefits package which includes, extended healthcare, dental, short and long-term disability insurance.

· Group RRSP matching.

· A London Drugs discount which giving 20% off most merchandise at LD.

· Group health benefits, RRSPs matching

· 2 weeks of vacation after completion of first year of employment.

· Opportunities to update training and skill sets by participating in additional company paid training.

· Company provided cell phone and laptop.

If you meet these requirements and are looking to become part of a cohesive professional organization, you are encouraged to send a resume and cover letter to our Operations Manager, Matthew Spencer

Contract length: 12-18 months

Application deadline: 2021-07-23

Expected start date: 2021-08-16

Job Types: Full-time, Temporary

Salary: $48,000.00-$52,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Vision care

Schedule:

• 8 hour shift
• Day shift
• On call

Education:  Secondary School (preferred)

Experience:  customer service: 3 years (preferred)

Work remotely:  No

Apply here