New Posting - Canadian North

Canadian North is currently recruiting a Manager, Airports Standards located in Edmonton, AB or Calgary, AB. 

Competition No: MAS12, Reporting directly to the Director, Airports and Operational Performance, and indirectly to the Director, Flight Operations, the Manager, Airports Standards, is responsible for the regulatory compliance of all Airports procedures and associated documentation.

Responsibilities:
 Ensure Airport standards are compliant with applicable regulations, legislation and industry best practices
 Ensure Airport operational practices are compliant with documented Airport standards (quality assurance)
 Lead the Coordinator, Airports Standards
 Assist Director, Airports with SMS report investigation and corrective action plans
 Responsible to the Director, Flight Operations, to ensure compliance of company Ground Icing Operations Program with all regulatory requirements and industry best practices
 Maintain and implement customer service and ground operations procedures
 Liaise with Airport Customer Service Managers in order to ensure accountability regarding compliance with SOPs
 Amendment responsibility for Ramp Services Manual and Customer Service Manual
 Conduct monthly Airports Amendment Status Review per company SMS Manual
 Coordinate with Charters team to ensure operational practices at charter stations are in compliance with documented company procedures
 Maintain Potable Water Management Plan
 Actively participate in the Company’s Safety Management System program and demonstrate knowledge of employee responsibilities regarding safety
 Other duties as assigned

Qualifications:
 Minimum one year of operational experience in an airport environment
 Demonstrated ability to create structured and concise documentation
 Demonstrated knowledge of technical writing best practices
 Excellent leadership and effective interpersonal skills in dealing with customers, the public, company management, employees and third party contract management
 Ramp, Customer Service and/or Operations experience considered an asset
 A strong background in PC skills and clear understanding of Sabre functions and all facets of operational handling
 Ability to work under pressure and make sound decisions
 Demonstrated ability to multitask and possess good time management skills
 Strong ability to determine performance goals and ability to hold others accountable
 Ability to travel and work flexible hours
 Knowledge of Canadian North's automated Weight and Balance program is a definite asset
 Knowledge of Canadian North's manual Weight and Balance process is a definite asset

Additional Information:
Resumes can be submitted on-line by visiting http://www.canadiannorth.com , selecting the
Careers section - on-line application (preferred method), or faxed to 403.717.1532

Please include Manager, Airports Standards and Competition No. MAS12 in the subject line as well as preferred location.

We thank all applicants for their interest; however, only selected candidates will be contacted.