New Posting - Canadian North

Canadian North is currently recruiting a Manager, Airports Training located in Edmonton, AB, and reporting to the Director, Airports & Operational Performance

General:
Reporting directly to the Director, Airports and Operational Performance, the Manager, Airports Training, is responsible for the development and delivery of training curriculums, and the record keeping of required and completed training for all Airports teams.

Responsibilities:
 Develop, maintain and continuously improve the customer service and ground operations training curriculum
 Through coordination with the Manager, Airport Standards, ensure training programs comply with all regulatory requirements
 Lead the customer service and ground operations training staff
 Oversight of the internal trainer auditing program
 Responsible for content of all Customer Service and Ground Operations online training in Aerostudies program
 Responsible for overall coordination and facilitation of all customer service and ground operations training courses
 Oversight of weight & balance / load control programs
 Amendment Responsibility for the Weight & Balance Manual
 Actively participate in the Company’s Safety Management System program and demonstrate knowledge of employee responsibilities regarding safety
 Other duties as assigned

Qualifications:
 Minimum one year of operational experience in an airport environment
 Demonstrated ability to create and deliver structured and effective training curriculums
 Demonstrated knowledge of online learning systems
 Excellent leadership and effective interpersonal skills in dealing with company management, employees and third party contract management.
 Knowledge of the Automated Weight & Balance Program is essential
 Ramp, Customer Service and/or Operations experience considered an asset
 A strong background in PC skills and clear understanding of Sabre functions and all facets of operational handling
 Ability to work under pressure and make sound decisions
 Demonstrated ability to multitask and possess good time management skills
 Strong ability to determine performance goals and ability to hold others accountable
 Ability to travel and work flexible hours

Additional Information:

Resumes can be submitted on-line by visiting http://www.canadiannorth.com, selecting the Careers section - on-line application (preferred method), or faxed to 403.717.1532

Please include Manager, Airports Training and Competition No. MAT12 in the subject line as well as preferred location.

We thank all applicants for their interest; however, only selected candidates will be contacted.