Job Description
Key Accountabilities:
• Accesses control to all those who enter the GTAA Administration Building through the main entrance reception area in accordance with the Security Post Order.
• Assists with public inquiries (in person).
• Processes all incoming telephone calls through the (main line) switchboard.
• Maintains and updates the visitor information database using software.
• Maintains the internal GTAA i-Directory, boardroom scheduling and acceptances, receipt and issuance of documents at front desk, as well as the central depository for outgoing envelopes and packages.
• Accepts tender packages in the absence of Procurement Services staff.
• Reports, monitors and follows-up on console related issues.
• Assists in the GTAA Evacuation Plan.
• Maintains the Lost and Found for the GTAA Administration building.
• Sorts pay cheque stubs for distribution.
• Monitors and prepares statistics for benchmarking purposes.
• Provides other related duties as required.
• Accesses control to all those who enter the GTAA Administration Building through the main entrance reception area in accordance with the Security Post Order.
• Assists with public inquiries (in person).
• Processes all incoming telephone calls through the (main line) switchboard.
• Maintains and updates the visitor information database using software.
• Maintains the internal GTAA i-Directory, boardroom scheduling and acceptances, receipt and issuance of documents at front desk, as well as the central depository for outgoing envelopes and packages.
• Accepts tender packages in the absence of Procurement Services staff.
• Reports, monitors and follows-up on console related issues.
• Assists in the GTAA Evacuation Plan.
• Maintains the Lost and Found for the GTAA Administration building.
• Sorts pay cheque stubs for distribution.
• Monitors and prepares statistics for benchmarking purposes.
• Provides other related duties as required.
Job Requirements
Qualifications:
• Must possess a Secondary School Diploma with a minimum of 3 years’ experience as a Receptionist or in dealing with the public in a fast paced multi-tasked environment.
• Bilingualism in French is an asset.
• Experience with NT Meridan 2250 console is considered an asset.
• Must be proficient in Microsoft Office (Word, Excel) at an intermediate level, with high proficiency in Microsoft Outlook as a must.
• Must be able to obtain and retain a Transportation Security Clearance.
Knowledge, Skills and Abilities:
• Must have knowledge of reception procedures and ability to enforce access control for all those who enter the GTAA Administration building through the main entrance.
• Must be able to deal with staff’s reaction when asked to show their pass, to listen and defuse upset/difficult callers and visitors/staff regarding AVOP infractions or other issues.
• Must be pleasant and remain calm under pressure while handling multiple priorities.
• Independent use of analytical skills for developing and maintaining statistics for benchmarking purposes is an asset.
• Knowledge of visitor registration database software and GTAA staff and contractors would be an asset.
• Knowledge of the GTAA organization and layout of the airport would be considered an asset.
• Must possess excellent interpersonal and verbal, written and listening communication skills.
• Must be a self-starter with the ability to work independently with minimum supervision.
• Must have strong attention to detail.
• Must possess a Secondary School Diploma with a minimum of 3 years’ experience as a Receptionist or in dealing with the public in a fast paced multi-tasked environment.
• Bilingualism in French is an asset.
• Experience with NT Meridan 2250 console is considered an asset.
• Must be proficient in Microsoft Office (Word, Excel) at an intermediate level, with high proficiency in Microsoft Outlook as a must.
• Must be able to obtain and retain a Transportation Security Clearance.
Knowledge, Skills and Abilities:
• Must have knowledge of reception procedures and ability to enforce access control for all those who enter the GTAA Administration building through the main entrance.
• Must be able to deal with staff’s reaction when asked to show their pass, to listen and defuse upset/difficult callers and visitors/staff regarding AVOP infractions or other issues.
• Must be pleasant and remain calm under pressure while handling multiple priorities.
• Independent use of analytical skills for developing and maintaining statistics for benchmarking purposes is an asset.
• Knowledge of visitor registration database software and GTAA staff and contractors would be an asset.
• Knowledge of the GTAA organization and layout of the airport would be considered an asset.
• Must possess excellent interpersonal and verbal, written and listening communication skills.
• Must be a self-starter with the ability to work independently with minimum supervision.
• Must have strong attention to detail.
We offer a fast-paced, stimulating environment along with an attractive salary/benefit package commensurate with experience. No telephone inquiries or agencies, please. We thank all applicants for their interest in exploring employment opportunities with the GTAA, however only those selected for an interview will be contacted. Applicants must meet the security level designated for the position. The GTAA is committed to Employment Equity and maintaining a diverse workforce. We ensure that our recruitment practices are supportive of this commitment.
For further information, or to apply, please click here.
No comments:
Post a Comment