New Posting - McMurray Aviation

McMurray Aviation is currently recruiting a Customer Service Agent 1 - Flight line Entry

Introduction
The Customer Service Agent 1 (CSA1) is a full time entry level position to get into the flight line, working 40 hr work weeks. You will be required to work as a CSA for a minimum of a year before entering the flight line.

Basic Function
The basic function of the Customer Service Agent 1 is to answer the phones, book flights/seats, and perform basic dispatch duties for McMurray Aviation. They are required to interact in customer service and assist in administrative duties as directed by management.

Qualifications
In order to qualify for this position the applicant must meet the following criteria:
- Have Their High School Diploma or the equivalent to
- Have either a Office/Business Administration, Dispatch Certificate or at least three years experience in an office administration role.
- Must be experienced and Current with Microsoft Office
- Have a pilots license or interest in the aviation field

Programs Used
Applicant will be using/taught how to use the following programs:
Skyline: A remote server based program used for our Fort Chipewyan scheduled flights. This program is used to book seats, receive freight and
print way bills, and manifest our passengers.
GFO: Used to dispatch, and schedule aircraft for pilot purposes. (ex. Flight training, chartered flights, etc.)
Quickbooks: Used to make sales receipts for flights/training not used by Skyline.
Interact Machine: Machine must be downloaded every night and slips given to Accounts receivable or the CSA4.

Work Environment
McMurray Aviation is a very fast paced industry. Applicant must be able to adapt to sudden changes, make fast decisions, and remain calm and pleasant. Most of the time your shift will take place in a office environment, but may be required to help receive freight on occasion.

Please send your resumes to employment@mcmurrayaviation.com with CSA Agent in the subject line.