Servisair, a leading global provider of aviation ground services delivering an integrated range of handling solutions across 121 locations, is currently recruiting Customer Service Agent, part-time positions for the Edmonton International Airport.
The Customer Service Agent will take care of the operations related to the reception of passengers, the arrivals of flights, and the check-in process at the counters.
MAIN RESPONSIBILITIES
- Give exceptional and personalized customer service.
- Welcome, inform and direct the passengers at the check-in counter.
- Register the passengers as well as their luggage in the computer system.
- Conform to the legal rules pertinent to the airport industry, Health and Safety at work as well as all the other company’s policies and work procedures.
- Be able to react properly in case of emergency and apply the measures to be taken.
- All other tasks necessary for the good operation of the Passenger Service Department.
REQUIREMENTS / SKILLS & KNOWLEDGE
- Customer Service Experience.
- Experience as a passenger agent or equivalent experience in aviation field, an asset.
- Knowledge of a second language, an asset.
- Available and flexible to work various shifts (day, evening, week-end and holidays) by operational requirements.
- Succeed the training exams*.
*The require training will be provided.
Hourly rate: $14.00
This position is at Edmonton International Airport, Canada
Reasonable accommodations may be made to enable individuals with disabilities as defined under the Canadian Human Rights Act and the Employment Equity Act to perform the essential functions.
Interested candidates should e-mail their resume to Cory.Martin@am.servisair.com no later than February 15, 2013.
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