Job Title: Ramp Allocator
Department: YYZ Ramp Operations
Reports To: Operations Manager
FLSA Status: Non-Exempt
Summary: The Ramp Allocator will be based in the YYZ Ops Centre and will have responsibly to oversee Ramp manning and GSE requirements. Must have ability to work under pressure, change allocated Ramp Crews as required. Responsible for overseeing all personnel, take accountability for safety, resource management, operation standards, communicate directly with Airline Customers. Manage daily. Hourly and real time plan for Ramp Operations.
Essential Duties and Responsibilities:
- Mange on a daily, hourly and real time basis the manpower and GSE plan for the YYZ Operation.
- Allocate manning GSE to meet the needs to customer and Menzies aviation.
- Obtain inbound and outbound load plans from customers.
- Become direct point of contact to provide real time operational information for Ramp Teams, Airlines and Station Manager.
- Create live shift report.
- Provide Ramp/Zone Supervisors/Dispatchers with Load Plans for flight.
- Record arrival times of ramp teams at assigned gate.
- Record departure times of aircraft.
- Inform Station Manager of any delays or service failure.
- Update aircraft arrival and departure times, communicate to ramp crews.
- Record and GSE defects and report to GSE maintenance.
- Collect walk around check sheets for each flight.
- Record staff absences, or late personnel, make changes to ramp team to cover and shortfall in manning.
- Allocate set GSE to ramp teams; ensure GSE check sheet is completed by each team before shift commences.
- Ensure safety and security procedures are performed according to the Menzies Health & Safety regulations, and according to international aviation standards.
- Monitor performance, taking action to correct any shortfalls.
- Liaises with airline station managers, airport operations staff, handling agents, customs, immigration, and security officials, and other airport stakeholders.
- Work shifts as required by the business.
- To report any significant deficiency in our operations directly to Operations Manager.
- Has the duty to suggest any improvements to working practise especially those relating to safety and security.
- Prepare disciplinary incident and or termination reports as needed for violations of company policy.
- Other duties as assigned.
Required Skills:
- Ground Handling experience at a high volume international airport;
- Able to communicate effectively;
- Conversant with international airline ramp handling procedures, International aviation safety and security procedures, and Menzies ramp, safety and security procedures;
- Excellent knowledge of ramp GSE;
- Provide daily and real time plan for YYZ operations;
- Manage ramp teams as demanded by changes in flight schedules;
- Provide real time information to Operations Manger, customers and ramp teams;
- Must be able to pass a Transport Canada background check
Additional Information:
- All applicants must be Canadian citizens, legal residents or hold the requisite authority to work in Canada
- To apply, please click here
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