Sunwest Aviation Ltd. is the leading Western Canadian operator of a wide variety of jets, turboprops and piston charter aircraft. Based on our fleet diversity, Sunwest is able to offer excellent opportunity for advancement. With over twenty-five years of safe operation, we have established a solid reputation in the aviation industry. Operating from a modern facility in Calgary, our aircraft are available for charter to thousands of destinations not served by scheduled airlines.
Sunwest Aviation has an opportunity available for a Cabin Safety Manager within our Flight Operations department. Reporting to the Director of Flight Ops, this position is responsible for performing the duties and responsibilities which include, but are not limited to, the following:
• Responsible for managing the regulatory compliance, professional standards, and providing direction and overall supervision to the flight attendants and PAOBDs (Person Assigned On-Board Duties) under his/her authority. Responsible for analyzing our crew customer service procedures and standards and make recommendations in order to best serve our customers.
The successful candidate should possess the following qualifications and competencies. In addition, personality profiling will be required of all candidates granted an interview for this position.
The Cabin Safety Manager will fulfill the regulatory responsibilities of the Flight Attendant Manager outlined in CASS 725.07 (2) (d) (ii) and is accountable for the following:
• Ensure a current and approved Flight Attendant Manual is in place;
• Ensure a current and approved flight attendant and PAOBD training programs are in place;
• Planning, scheduling, and facilitating flight attendant and PAOBD training in accordance with the approved training programs;
• Developing and maintaining all required cabin safety training programs;
• Assisting in the development and facilitation of joint flight operations-cabin safety training programs (i.e., security, crew resource management, interference with crew members, etc.);Maintaining flight attendant and PAOBD training records;
• Writing, distributing, and tracking acknowledgement of Operational Memos and Safety & Procedures Bulletins to the flight attendants and PAOBDs;
• Actively participating in the Company’s Safety Management System through the reporting, investigation, auctioning, and distribution of safety, accident, incident, and other occurrence reports;
• Receiving, processing, and responding to flight attendant and PAOBD trip reports relative to operational issues in a timely manner;
• Providing leadership and supervision to flight attendants and PAOBDs;
• Maintaining qualifications and operating monthly as a flight attendant;
• Conducting flight attendant line checks;
• Developing and maintaining safety features cards for all Company aircraft;
• Assuming any responsibilities delegated by the Director of Flight Operations; Supporting the Company’s reputation for outstanding customer service through participating in quality service initiatives such as crew training and cabin/catering standards, etc.;
• Developing, documenting, and maintaining cabin safety policies, processes, and procedures;
• Acting as the cabin safety liaison with other Company departments;
• Completing all administrative tasks associated with the position;
• During absences, delegating responsibilities for all duties to another qualified individual (demonstrated to the satisfaction of the Company); and
Any other related duties as required.
• High school diploma
• Post-secondary education is considered an asset
• 3+ years of management experience
• Previous related experience is strongly desired in technical writing, program development and program facilitation
• Intermediate to advanced knowledge with MS Office, Adobe products, etc.
All applicants are requested to apply online to http://www.sunwestaviation.ca by December 31, 2014.
Sunwest offers a competitive, performance-based salary and a comprehensive benefits package, including dental, extended health, life insurance, AD&D, short-term & long-term disability, an Employee & Family Assistance Program, and Group RRSP plan matching. Offering a safe, diverse and innovative environment, Sunwest is respected for integrity and is committed to taking care of our customers, our employees, our partners and our community.
Sunwest Aviation is committed to employment equity and hires on the basis of merit. We encourage all candidates to apply and the most qualified candidate will be offered the position. All applicants are thanked in advance; however only individuals selected for an interview will be contacted.
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