New Posting - the Wohl Group

Station Manager – Ground Handling
The Wohl Group- Toronto Recruiting and Consulting - Winnipeg, MB

Company Description We are a a recognized leader in the commercial aviation services industry, offering a full range of ground handling, fuelling, and airport facility services in more than 80 cities throughout North America, Europe, Asia, and Central America. Job Description Reporting to the Director Operations, the Station Manager is responsible for a safe, smooth and efficient operation our Ground Handling airport base. The Station Manager performs an instrumental role as a leader in building and managing all facets of the Station Operation on a day to day basis. In this position, the Station Manager must ensure operational procedures are conducted in a safe, efficient and professional manner; provide senior leadership and maintain positive relationships with the direct reporting staff (Supervisors), the front line workforce, our customers and local authorities; the candidate must have several years of experience in all aspects of managing a large workforce and ground support equipment fleet; the ability to prepare and analyze Station budgets as well as workforce planning on an ongoing basis, is a must; previous experience in the aircraft ground handling field at a Management level will be essential to the selection of the successful candidate. Qualifications - The Station Manager will Manage the day to day operations to meet organizational performance plans and growth objectives within established budgets and timelines - The Station Manager will Manage and control departmental expenditures/finance within established budgets - The Station Manager will Implement and enhance a daily operating report process that measures effectiveness to plan for the operation - The Station Manager will Monitor, measure and report on operational issues, opportunities, development plans and achievements - The Station Manager will Manage direct reporting staff; implement training to improve skills and to insure a satisfied front line workforce - The Station Manager will Develop forward focused station planning to predict staff and equipment requirements - The Station Manager will Build a strong operation work group by identifying weaknesses and implementing processes and training to close those gaps - The Station Manager will Provide leadership and guidance by coaching, counselling and mentoring the Supervisors and front line workforce on a day to day basis to directly enhance their skills - The Station Manager will Identify and implement new operating techniques that will improve productivity and reduce costs - The Station Manager will Ensure activities meet with and integrate with organizational requirements for quality, health and safety, legal, environmental and general overall objectives - The Station Manager will Identify and implement plans to reduce ground support equipment fleet expense and assist with fleet renewal requirements planning - The Station Manager will Contribute to the evaluation and development of operational strategy and performance in co-operation with the company’sSenior Management Team - Assist the Supervisors in the day to day operations - Review work performance to ensure staff are meeting company requirements - Ensure customer service standards are met and/or exceeded - Take corrective/disciplinary actions when necessary - Oversee and provide training for Supervisors and front line workforce to ensure they are in compliance with the company safety standards and procedures. Update and maintain training files as required - Ensure that departmental control procedures are established and maintained - Ensure all ramp vehicles and equipment is being properly maintained - Submit all reports/documentation as required by the Director of Operation - Other duties as assigned Additional Information - Minimum of (2) years’ experience in the aircraft ground handling industry at a Management level - Have had success partnering with colleagues across the business and are viewed and respected as a leader and coach - Ability to work cross functionally and resolve internal issues - Related work experience in ground handling at various levels and also familiar with ground support equipment fleets - Strong attention to detail and knowledge of effective ground handling operating procedures - Produce and metric focused using these skills to drive operating results - Demonstrated management/leadership abilities, including training, team building and administration; can build a strong front line team focused on productivity while enhancing employee and customer satisfaction - Have a strong reputation of relationship building with both internal and external customers - Have experience in positions of increasing responsibility in a safety, operationally focused, service-oriented business - Experience managing a large diversified workforce - Have good communication skills both verbal and written - Proficient with computers and a good general knowledge in software applications such as Microsoft Word, Excel, Outlook - Able to work in adverse weather conditions - Flexible work schedule including evenings, weekends and holidays if required - This posting reflects the general duties of the position but is not a detailed description of all duties which the successful applicant may be asked to perform. ***ONLY CANADIAN RESIDENTS MAY APPLY. THANK YOU AND GOOD LUCK. QUALIFIED CANDIDATES WILL BE CONTACTED UPON REVIEW.